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Polytechnic School

Qualifications

Complaints, appeals and corrections

The regulations governing the students’ assessment and qualification processes are the Regulations governing the students’ assessment and qualification processes , as approved by the Governing Council in session nº. 11/2019, of 16 December 2019 (eBOU-1751)

Complaints

Under Article 29 of the Regulations governing students’ assessment and qualification processes , once the final exam records are closed, students may appeal against the individual or final exam marks that appear in the exam records, according to the following procedure:

Deadline

Claims must be submitted through the Procedures section found in the student's online file. You will need to start the "Administration application" procedure,  choose the "Assessment and qualification” option within a maximum period of 7 calendar days following the date when proceedings are published. The claim will be forwarded to the School's management.

Document

You will need to attach the an application addressed to the director in the procedure stated in the preceding section

Decision and notification

The management of the centre will make this known to the director of the department to which the subject is assigned so that they can propose a panel of three teachers, of which:

  • At least two belong to the teaching staff, and if possible from the same area of knowledge or a similar one to the teacher of the subject.
  • The third member can be a contracted teacher from the same area of knowledge or a similar one to the teacher of the subject.

When they nominate the panel, the director of the department will establish a maximum deadline of 15 days during which the panel, having listened to the teacher of the subject and the student, will have to make a decision about the mark.

Under no circumstances may the subject professor form part of the panel.

If they consider it appropriate, the panel can alter the mark obtained by the student.

The Management will make the panel’s decision public and they will notify the student of it. Students shall also be informed that this decision does not exhaust the administrative channel and that an ordinary appeal may be lodged before the Rector against the decision within a period of one month.

These ordinary appeals may only be lodged against the review's procedural aspects, under the rules of the Act on Administrative Procedure, whereby the highest university levels shall ensure that the reviews are fair and just, without that leading in any way to the possibility of replacing the technical assessment made by the appointed panel.

Where it is demonstrated that the review carried out had involved a flaw that invalidates or may invalidate the reviewer's procedure, the rector shall decide on the appropriate action to be taken.

Should the grade be corrected, the panel must draft an additional report and this shall be the only grade that is recorded. This grade cancels the previous one.

Where there are oral exams that have already been assessed by a panel, a review may only be requested where it is based on flaws in their form.

Resource

Under Article 29.6 of the regulations governing students’ assessment and qualification processes , notification of the decision on the requested review will state that this does not exhaust the administrative process and that an appeal may be made to the rector within the period of one month as from the day following the date of the notification.

Rectifying marks

If the student detects a transcription error in the definitive exam record, they must notify the corresponding teaching staff of the subject. If necessary, the teaching staff will request the academic office of the secretary to correct the error. When the mark has been altered on the academic record, the student and the teaching staff will receive an email to this effect.

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