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Open Government and Transparency Portal

University of Girona communications channel

Unique way through which the members of the university community and third parties can find different mailboxes acting as a single point of communication with the University and as a tool to report actions against legal regulations and the regulations governing the University of Girona.

Ombudsman mailbox

Tasked with working for the respect of rights and freedoms of students, teaching and research staff and technical, management and administration service staff before the actions of different bodies, structures, entities, services, areas of study, foundations and other legal persons that take part in the University of Girona.

Congratulations, Suggestions and Complaints

You can opt to lodge a complaint, make a suggestion or offer congratulations by choosing the face-to-face option of online option.

Internal information channel (anti-fraud)

Actions or omissions that may constitute any presumed criminal or serious or very serious administrative offence, in accordance with the legal sanctioning regime that applies to members of the university community or as a criminal offence, where committed by public workers at the service of the University in performing their duties or the functions of their job and which harm the Universitat de Girona.

Other canals

  • Ethics and good coexistence mailbox
  • Psychological harassment in the workplace
  • Harassment on the grounds of gender mailbox
  • Mailbox for non-discrimination

  • There will be guaranteed confidentiality and personal data protection throughout the process
  • Under no circumstances will the subjects concerned be informed of the identity of the whistleblower or given access to their communication
  • All those intervening will act with the utmost secrecy, respect their duty to maintain discretion and good faith.
  • Respect for the individuals concerned’s presumed innocence and honour is required.
  • Lack of collaboration from the person concerned shall not prevent the procedure from being processed ex oficio.
  • Communications may be made anonymously, except for the application of the protocol on the prevention of psychological harassment in the area of work.
  • Communications can be maintained with whistleblowers and additional information requested from them deemed necessary for investigating facts.

Each of the mailboxes in the Communications Channel is governed by its own procedure and is managed by the person responsible for each mailbox.If a communication arrives in a mailbox that is not the suitable one for matter in question, the staff who receive this communication must treat it with due confidentiality and send it immediately to the person responsible for handling it, with full guarantees.

Get in touch with your enquiry according to mailbox:

Once the information communication has been submitted, it will have to be duly registered in the internal information system and assigned an identification code.This register must be independent from the UdG’s e-register and document manager.The information included in this register is not public for the purposes set out in the regulations on transparency, and can only be accessed from the registered data by the person responsible for the management of the internal information channel and duly authorised support staff.

Once the communication of information has been registered, a notice of receipt must be sent to the person making the report, unless he/she has opted not to receive any further communication, and s/he must be informed about the treatment of the personal data.

Catalan Anti-Fraud Office

External channel for reporting incidents to the Catalan Anti-Fraud Officehttps://denunciesanonimes.antifrau.cat/

Contact details:

https://www.antifrau.cat/ca/ 

C/ Ribes 1-3, 08013 Barcelona 
Telephone: 935 545 555
Fax: 935 545 564
bustiaoac@antifrau.cat

Opening hours for the public and General Registry

Monday-Friday: 9 am to 2 pm (working days in Barcelona)

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