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Open Government and Transparency Portal

University of Girona communications channel

Unique way through which the members of the university community and third parties can find different mailboxes acting as a single point of communication with the University and as a tool to report actions against legal regulations and the regulations governing the University of Girona.

It should be remembered that in accordance with the work schedule and working hours of the technical staff, management and administration and services of the University of Girona for the year 2025 (approved by the Governing Council in session 9/2024, of 31 October): The period from the 30th of March to the 6th of April will be a compulsory holiday period for all technical, management, administrative and service staff; therefore, the communications that enter will be attended to after this period.

Internal information channel (anti-fraud)

Actions or omissions that may constitute any presumed criminal or serious or very serious administrative offence, in accordance with the legal sanctioning regime that applies to members of the university community or as a criminal offence, where committed by public workers at the service of the University in performing their duties or the functions of their job and which harm the Universitat de Girona.

Ethics and good coexistence mailbox

Non-compliance or conflicts that can go against the Rules for Coexistence at the University of Girona, which promote respect for diversity, equality and inclusion, guaranteeing freedom of speech, meeting and education.It rejects every form of violence or discrimination on personal or social grounds.It fosters academic transparency, good use of public resources and respect for common spaces, including digital ones.Moreover, the use of the name and university symbols has to follow the established rules.

Psychological harassment in the workplace

The UdG has a protocol to prevent, detect and solve psychological harassment in the workplace, guaranteeing personalised assessment and acting according to its principles.The UdG will act to guarantee a workplace free of violence, discrimination and harassment of any type, establishing mainly preventive activities.

Harassment on the grounds of gender mailbox

Cases of male violence towards women, sexual harassment and any other form of violence or harassment on the grounds of sex, sexual orientation, gender identity or gender expression

Complaints, suggestions and congratulations

You can opt to lodge a complaint, make a suggestion or offer congratulations by choosing the face-to-face option of online option.

Ombudsman mailbox

Tasked with working for the respect of rights and freedoms of students, teaching and research staff and technical, management and administration service staff before the actions of different bodies, structures, entities, services, areas of study, foundations and other legal persons that take part in the University of Girona.

  • There will be guaranteed confidentiality and personal data protection throughout the process
  • Under no circumstances will the subjects concerned be informed of the identity of the whistleblower or given access to their communication
  • All those intervening will act with the utmost secrecy, respect their duty to maintain discretion and good faith.
  • Respect for the individuals concerned’s presumed innocence and honour is required.
  • Lack of collaboration from the person concerned shall not prevent the procedure from being processed ex oficio.
  • Communications may be made anonymously, except for the application of the protocol on the prevention of psychological harassment in the area of work.
  • Communications can be maintained with whistleblowers and additional information requested from them deemed necessary for investigating facts.

Each of the mailboxes in the Communications Channel is governed by its own procedure and is managed by the person responsible for each mailbox.If a communication arrives in a mailbox that is not the suitable one for matter in question, the staff who receive this communication must treat it with due confidentiality and send it immediately to the person responsible for handling it, with full guarantees.

Get in touch with your enquiry according to mailbox:

Once the information communication has been submitted, it will have to be duly registered in the internal information system and assigned an identification code.This register must be independent from the UdG’s e-register and document manager.The information included in this register is not public for the purposes set out in the regulations on transparency, and can only be accessed from the registered data by the person responsible for the management of the internal information channel and duly authorised support staff.

Once the communication of information has been registered, a notice of receipt must be sent to the person making the report, unless he/she has opted not to receive any further communication, and s/he must be informed about the treatment of the personal data.

Catalan Anti-Fraud Office

External channel for reporting incidents to the Catalan Anti-Fraud Officehttps://denunciesanonimes.antifrau.cat/

Contact details:

https://www.antifrau.cat/ca/ 

C/ Ribes 1-3, 08013 Barcelona 
Telephone: 935 545 555
Fax: 935 545 564
bustiaoac@antifrau.cat

Opening hours for the public and General Registry

Monday-Friday: 9 am to 2 pm (working days in Barcelona)

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