Any member of the university community can formulate complaints, observations, suggestions or consultations, individually or collectively.
Through the following link. Coming to the office personally, preferably with an appointment Presenting an application via the electronic register of the University: https://seu.udg.edu/serveis-de-la-seu/registre-electronic By post: Pujada dels Alemanys, 16 1r pis – 17004 Girona By email: sindica@udg.edu By phone: 972418082 By any other channel provided for in article 38.4 of Law 39/2015, on the common administrative procedure of public administrations.
Contact details. We remind you that the university ombudsman’s office treats the data you provide confidentially. Description of the reasons for the complaint. Documentation related with the reason for the complaint that can help others to understand and appraise the situation described.
Those that have not explored all the administrative means contemplated by the University. Complaints with a legal ruling pending.
The recommendations do not have executive power, but they bring a criterion or orientation which the ombudsperson's office considers as matching the principles or the values or rights applicable rights to the cases in question. The addressee can accept the recommendations and considerations that the ombudsman sends to them or not, according to their criteria and sense of institutional responsibility.
Yes, the ombudsperson’s office cannot formally admit complaints that have not explored all the administrative means available, but can attend to all members of the community and give them information, advice and guidance.
All data given to the ombudsperson’s office relating to any case will be handled in the strictest confidentiality.