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UdG Ombudsperson

Presentation of the ombudsperson

On 9 February 2022, the Board of Trustees elected and appointed Dr. Montserrat Palma Muñoz as the university ombudsperson, in accordance with the Statutes of the UdG.Montserrat Palma holds a doctoral degree from the University of Girona and teaches the Psychology or Education.

Former Udg Ombudspersons were: Joan Manuel del Pozo Álvarez, Joan Miró i Ametller, Josep Vila i Box and Joan Olòriz i Serra.

The figure of the university ombudsperson (ombudsman, defender, protector, aldezle) started being appointed in Catalan and Spanish universities at the end of the 1980s.Its rapid growth (in 1996 there were seventeen such figures in the Spanish state) responded to the general need to establish control mechanisms for public powers and the defence of the rights of citizens just a few years after the first democratic elections.In a short time they went from being figures for students to being for the entire university community.For some years now, all private and public universities have the figure of the ombudsperson, recognised and defined in university laws (article 43 LOSU, 2023; article 31 LCU, 2003) and regulated by their respective statutes.

The ombudsperson does not have executive functions and acts on its own moral authority (auctoritas) to restore violated rights, to solve conflicts, to facilitate consensus or to propose good practices that contribute to the improvement of the university’s teaching, technical and human quality.

The state network of ombudsperons (CEDU) has adopted the magisterial words of Dr. Juncosa, ombudsperson of the UB (1993-1998) to define the profile and role of this figure:

“More justice than law, more auctoritas than power, more humanism than bureaucracy”.

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