1.Training-programme quality
- Person responsible:
- Dean
- Planned date:
- 30-06-2025
- Achievement:
- 17%
- Priority
- Means
- Degrees
- GTUR, GPRP
- Description:
- Given that the following dual bachelor’s degrees were launched during the academic year 22/23: Advertising and Public Relations and Tourism - Tourism and Geography, Territory and Environment, the promotion will need to be monitored
- Appraisal:
- At present the dual bachelor's degree is being introduced, and a detailed year-by-year evaluation is therefore needed.
- ACC0003168
- Chat with students to obtain feedback on the progress of the dual bachelor's degree - 15%
- ACC0003169
- Assessment of the dual bachelor's degree at the end of every academic year - 20%
- Person responsible:
- Coordinator of the Bachelor’s Degree in Tourism
- Planned date:
- 15-06-2026
- Achievement:
- 75%
- Priority
- Means
- Degrees
- GTUR
- Appraisal:
- Continuing with the intention of carrying out new subjects that motivate students, three subjects have been added in the Bachelor's Degree of Tourism.
- ACC0003411
- Add subject: International tourist activities
- ACC0003412
- Add subject: International seminar on Tourism
- ACC0003413
- Add subject: Workshop on Tourism
- ACC0010223
- Include the three subjects in the degree report - 0%
- Person responsible:
- Coordinator of the Bachelor’s Degree in Tourism
- Planned date:
- 30-06-2023
- Achievement:
- 0%
- Priority
- High
- Degrees
- GTUR
- Appraisal:
- Continuing with the intention of carrying out new subjects that motivate students, three subjects have been added in the Bachelor's Degree of Tourism.
- ACC0003414
- Adding the elective subject: Tourist geography of America - 0%
- ACC0003415
- Adding elective subject: Management services and customer care - 0%
- ACC0003416
- Adding elective subject: Production operations and processes in travel agencies - 0%
- ACC0003417
- Adding elective subject: Organisation of congresses and events - 0%
- ACC0003418
- Adding elective subject: Planning and opening of tourist accommodation - 0%
- ACC0003419
- Adding elective subject: Negotiation and conflict resolution techniques - 0%
- ACC0003420
- Addition of optional subject: Tourism Ethics and International Cooperation - 0%
- ACC0003421
- Adding elective subject: Tourism and gender - 0%
- ACC0003422
- Adding elective subject: Tourism and Environment - 0%
- ACC0003423
- Adding elective subject: USA: Myths and realities - 0%
- Person responsible:
- Coordinator of the Bachelor’s Degree in Tourism
- Planned date:
- 30-06-2023
- Achievement:
- 0%
- Priority
- High
- Degrees
- GTUR
- Appraisal:
- This goal has been carried out so that the memory and Gausnet have the same information.
- ACC0003424
- Changing number of credits (from 3cr to 6cr) in the memory - 0%
- Person responsible:
- Quality manager
- Planned date:
- 27-11-2026
- Achievement:
- 0%
- Priority
- Means
- Degrees
- GPRP, GTUR
- Appraisal:
- Work is being done on this task, and the whole process is expected to be completed in the coming months.
- ACC0007625
- Add all GT subjects corresponding to the DG to the GPiRP optional module - 0%
- ACC0018668
- Pending assignment
- Person responsible:
- Coordinator of the Bachelor's Degree in Advertising and Public Relations
- Planned date:
- 04-03-2026
- Achievement:
- 80%
- Priority
- Means
- Degrees
- GPRP
- Description:
- Amendment of names of optional subjects of the Degree in PiRP
- Diagnosis:
- The idea is to improve the understanding of the subject matter
- ACC0027921
- Change name of subject Account Management - 80%
- Person responsible:
- Coordinator of the Bachelor's Degree in Advertising and Public Relations
- Planned date:
- 23-04-2026
- Achievement:
- 80%
- Priority
- High
- Degrees
- GPRP
- Description:
- Creation of new optional subjects: 1- Audiovisual Production 1 2 - Audiovisual Production 2 3 - Audiovisual Production 3 4 - Audiovisual Production 4 5 - Product Photography
- ACC0028273
- Audiovisual production 1 - 80%
- ACC0028277
- Audiovisual production 2 - 80%
- ACC0028280
- Product photograph - 80%
- ACC0028282
- Audiovisual production 4
- Person responsible:
- Quality manager
- Date of closing:
- 12-05-2026
- Closing:
- Average achievement
- Degrees
- All
- Appraisal:
- It was decided to close the objective and create a similar one for the two Master's degrees in Tourism at the Faculty.
- ACC0018818
- Information sessions
- Person responsible:
- Quality manager
- Planned date:
- 28-03-2025
- Achievement:
- 0%
- Priority
- High
- Degrees
- GTUR
- ACC0018844
- Addition of optional subject: Tourism and Health - 0%
- ACC0018865
- Addition of A2 Spanish as an elective - 0%
- Person responsible:
- Quality manager
- Achievement:
- 0%
- Priority
- Means
- Degrees
- All
- ACC0018790
- OBJ0003197 - Add all corresponding GPiRP subjects to the GT optional modules
- Person responsible:
- Planning, Quality, and Data Analysis Bureau
- Planned date:
- 31/07/2026
- Achievement:
- 50%
- Priority
- High
- Degrees
- All
- Appraisal:
- On 21/07/2025, an updated version of the process (version 3) was released, with section I - Documents and references updated.Work is underway on the review and the definition of new indicators.
- ACC0021062
- Modify the scope of the process - 50%
UdG
- ACC0021064
- Review and define new indicators - 50%
UdG
- ACC0021066
- Review process documentation - 50%
UdG
- Person responsible:
- Quality manager
- Planned date:
- 23-04-2026
- Achievement:
- 0%
- Priority
- Means
- Degrees
- GTUR, GPRP, GGLOBAL, GTUR/GGLOBAL
- ACC0026010
- To add new tourism demands to the Global Studies curriculum - 0%
- ACC0026012
- To add business and events tourism to the Global Studies curriculum - 0%
- ACC0026014
- To add ethical tourism and international cooperation to the Global Studies curriculum - 0%
- ACC0026016
- To add global distribution systems to the Global Studies curriculum - 0%
- ACC0026018
- To add teamwork and leadership to the Global Studies curriculum - 0%
- ACC0026020
- To add negotiation and dispute resolution techniques to the Global Studies curriculum - 0%
- ACC0026022
- To add city branding to the Global Studies curriculum - 0%
- ACC0026024
- To add "Transmedia campaign.Advertising Workshop” to the Global Studies curriculum - 0%"
- ACC0026026
- To add local communication in the global era to the Global Studies curriculum - 0%
- ACC0026028
- To add corporate social responsibility (CSR) to the Global Studies curriculum.- 0%
- ACC0026030
- To add Spanish A2 to the Global Studies curriculum - 0%
- Person responsible:
- Quality manager
- Achievement:
- 16%
- Priority
- Means
- Degrees
- MUDPT10, MUTC
- Description:
- To improve the reception of international master’s degree students, support with the necessary documentation and information on the applicable regulations
- ACC0033563
- Use of the master’s degree documentation review procedure - 50%
- ACC0033729
- Creating a new reception plan in collaboration with the Research projects - 0%
- ACC0033748
- Improving information on the gender perspective and attention to diversity in Master’s degrees - 0%
- Person responsible:
- Quality manager
- Achievement:
- 0%
- Priority
- Means
- Degrees
- MUDPT10, MUTC
- Description:
- Attracting student council MTC
- ACC0033771
- Information sessions at different universities - 0%
2.Relevance of public information
- Person responsible:
- Planning, Quality, and Data Analysis Bureau
- Planned date:
- 31/07/2026
- Achievement:
- 70%
- Priority
- Ground
- Degrees
- All
- Appraisal:
- Reports with the academic results of bachelor’s and master’s degrees and doctoral programmes have been published on the degree websites.
- ACC0020608
- Drafting of the dashboards of the bachelor’s and master’s degree reports
UdG
- ACC0020614
- Preparation of the dashboards of the doctoral degree reports - 50%
UdG
- ACC0020630
- Making and giving visibility to the glossary of the indicators shown in the DataUdG reports - 0%
UdG
- ACC0020694
- Preparing the Power BI survey report on graduate satisfaction - 100%
UdG
- ACC0020696
- Making the PowerBI report job placement survey - 100%
UdG
- Person responsible:
- Library, Editions and Contents
- Planned date:
- 30-09-2026
- Achievement:
- 37%
- Priority
- Ground
- Degrees
- All
- ACC0020646
- Improving the general indicators for the process - 25%
UdG
- ACC0021306
- Defining the official studies website publication procedure - 50%
UdG
- Person responsible:
- Library, Editions and Contents
- Planned date:
- 30-09-2025
- Achievement:
- 50%
- Priority
- Ground
- Degrees
- All
- ACC0021312
- Establishing the satisfaction assessment mechanism on the website’s contents - 50%
UdG
- Person responsible:
- Vice-President for Staff and Academic Planning
- Date of closing:
- 15-12-2025
- Closing:
- Very satisfactory achievement
- Degrees
- All
- Appraisal:
- The subject information app has been amended on the website. The responsible professor is shown correctly.
- ACC0027046
- To amend the subjects web application so that the coordinator responsible for the subject shows
UdG
3.Efficiency of the internal quality assurance system
- Person responsible:
- Vice-President for Students
- Planned date:
- 31/07/2026
- Achievement:
- 25%
- Priority
- Means
- Degrees
- All
- Diagnosis:
- There is not a system for collecting students’ opinions with material resources and educational facilities
- Appraisal:
- No progress has been made towards this objective during the 2022-23 academic year, with a review pending for the 23-24 academic year It was not possible to design a suitable survey to gather information on student satisfaction in material resources and facilities during the 2024-25 academic year. Priority will be given to the task for the next academic year.
- ACC0001133
- Establishing a system for collecting information on students’ satisfaction with the material resources and the facilities - 50%
UdG
- ACC0001134
- Administering surveys - 0%
UdG
- Person responsible:
- Quality manager
- Planned date:
- 29-11-2024
- Achievement:
- 62%
- Priority
- Means
- Degrees
- GTUR
- Description:
- Carrying out a wave of the study of work insertion in the Bachelor's Degree of Tourism
- Diagnosis:
- The need to have more information about the satisfaction and the work insertion of the holders of a bachelor's degree in Tourism are detected
- Appraisal:
- Work is being done on this task, and the whole process is expected to be completed in the coming months.
- ACC0002361
- Revising the former survey to the degree holders
- ACC0002362
- To carry out a survey to the degree holders during the next academic year
- ACC0002363
- Preparing a survey and interviews appraising the work situation when finishing the bachelor's degree.- 50%
- ACC0002364
- Estandaritzar a report of the subject of external practicals that the work insertion visualises - 0%
- Person responsible:
- Planning, Quality, and Data Analysis Bureau
- Date of closing:
- 30-04-2026
- Closing:
- Satisfactory achievement
- Degrees
- All
- Description:
- The aim is to use Servicenow for processing and monitoring the design and verification processes for degrees from this year on.
- Appraisal:
- Progress is being made on incorporating the history of the verifications into the SN and is expected to be completed by the end of the year. The current procedure is being carried out in a comprehensive fashion by automating the application.The main objectives have been met; however, as this is a dynamic process, it will always be necessary to review and update it. When this occurs, new objectives and actions will be established.
- ACC0002912
- Developing the SN
UdG
- ACC0002913
- Implement the design and verification process for the first degree programmes. - 0%
UdG
- Person responsible:
- Quality manager
- Planned date:
- 28-05-2026
- Achievement:
- 6%
- Priority
- High
- Degrees
- GPRP, GTUR, MUDPT10, MUTC, MUEMTM
- Appraisal:
- Having an IQMS that enables improvements to the collection process and processing of the information, and analyses on the various interest groups’ satisfaction, adapted to the Faculty’s unique features.
- ACC0003381
- Adaptation of the P0304 process Elaboration and publication of timetables and lecture rooms in the SGIQ of the centre - 20%
- ACC0003382
- Adaptation of the P0305 process Teaching and evaluation of the SGIQ of the centre - 0%
- ACC0003383
- Adaptation of the cross-disciplinary process P0306 Management of the external practicals to the SGIQ of the centre - 10%
- ACC0003384
- Adaptation of the cross-disciplinary process P0307 Management of the bachelor's thesis in the SGIQ of the centre - 0%
- ACC0003385
- Adaptation of the P0501 process Attention and tutoring of bachelor's degree and master’s students in the SGIQ of the centre - 0%
- ACC0003386
- Adaptation of the P0802 process Maintenance of the SGIQ (quality assurance) facilities at the centre - 0%
- ACC0003387
- Adaptation of the P0803 process Management of the SIGQ services at the centre - 0%
- ACC0003388
- Adaptation of the P0804 process Management of the material resources in the SGIQ of the centre - 10%
- Person responsible:
- Planning, Quality, and Data Analysis Bureau
- Date of closing:
- 07-04-2026
- Closing:
- Withdrawal
- Degrees
- All
- Appraisal:
- This objective is included in the quality plan with the code OBJ0003217 On the other hand, OBJ0003216 - Reviewing and evolving the SGQ and its tools’ determines it and is making it late.
- ACC0007900
- Creation of the indicator file model
UdG
- ACC0007903
- Implementation of the catalogue generator in the SN
UdG
- ACC0007907
- Amendment to the SGQ manual to include the catalogue
UdG
- ACC0007913
- Review and definition of all indicators of all processes
UdG
- Person responsible:
- Planning, Quality, and Data Analysis Bureau
- Planned date:
- 31-12-2026
- Achievement:
- 20%
- Priority
- Means
- Degrees
- All
- Description:
- Incorporate quality training into welcome procedures for all members of the university community and specific training for those that take on new posts or responsibilities
- Appraisal:
- Progress has not been made in this objective until now.It is necessary to study who and how it can be promoted.
- ACC0019635
- Prepare and include in welcome training a module on the UdG Quality Management System (QMS-UdG) for teaching and research staff (PDI) - 0%
UdG
- ACC0019638
- Prepare and include in welcome training a module on the UdG Quality Management System (QMS-UdG) for administrative and service staff (PTGAS) - 0%
UdG
- ACC0019643
- Prepare and include in welcome training a module on the UdG Quality Management System (QMS-UdG) for students - 0%
UdG
- ACC0019646
- Develop training resources on quality management that help to improve the review of processes - 0%
UdG
- ACC0019649
- Offer students specific training to take part in quality assurance processes
UdG
- Person responsible:
- Deputy Rector for Quality
- Planned date:
- 31-12-2026
- Achievement:
- 4%
- Priority
- Ground
- Degrees
- All
- Appraisal:
- The current state of the institutional plans at the UdG cross-disciplinary level has been evaluated, and some responsibilities need to be reconsidered. Work is also under way to define a new process that defines the mechanisms for creating and evaluating institutional plans and the corresponding policies.
- ACC0019653
- Define mechanisms that allow for the standardisation of plans, responsibilities for those plans, and the contribution of institutional plans to improvement plans - 10%
UdG
- ACC0019656
- Establish procedures for the creation and modification of policies and plans - 10%
UdG
- ACC0019659
- Adapt pre-existing plans to the new mechanisms - 0%
UdG
- ACC0019662
- Develop the tool for the management of plans - 0%
UdG
- ACC0019665
- Incorporate the system for monitoring policies and plans into the management tool following the established procedure - 0%
UdG
- Person responsible:
- Planning, Quality, and Data Analysis Bureau
- Planned date:
- 31-12-2026
- Achievement:
- 25%
- Priority
- Ground
- Degrees
- All
- Appraisal:
- A debate is taking place in different forums to clarify what this evolution should be.
- ACC0019728
- Develop the model to differentiate between process and procedure, and enable multi-procedure processes - 50% processes
UdG
- ACC0019731
- Broaden the documented definition of the processes incorporating process documents, inputs and outputs, risks, etc.- 50%
UdG
- ACC0019734
- Review the process map to reduce the number, making them less specific.- 0%
UdG
- ACC0019737
- Implement the changes of the model in Servicenow.- 0%
UdG
- Person responsible:
- Planning, Quality, and Data Analysis Bureau
- Planned date:
- 31-12-2026
- Achievement:
- 0%
- Priority
- Ground
- Degrees
- All
- Appraisal:
- A master plan is being drawn up to address this objective with a new focus.
- ACC0019741
- Specify the definition based on an indicator sheet model - 0%
UdG
- ACC0019743
- Produce the catalogue and make it available to the community - 0%
UdG
- ACC0019747
- Progress in the use of indicators for the definition and analysis of processes and objectives, reviewing available and necessary indicators - 0%
UdG
- ACC0019750
- Incorporate a gender perspective into the catalogue of indicators - 0%
UdG
- Person responsible:
- Planning, Quality, and Data Analysis Bureau
- Planned date:
- 31-12-2026
- Achievement:
- 66%
- Priority
- Means
- Degrees
- All
- Appraisal:
- The goal requires a new approach to move forward.
- ACC0019754
- Make DataUdG dashboards available at both the centre and the plan level
UdG
- ACC0019757
- Make it possible to retrieve indicators for quality reports
UdG
- ACC0019760
- Connect DataUdG and Servicenow to automate the generation of reports - 0% better
UdG
- Person responsible:
- Planning, Quality, and Data Analysis Bureau
- Planned date:
- 31-12-2026
- Achievement:
- 0%
- Priority
- Ground
- Degrees
- All
- Appraisal:
- There is some inter-university initiative in the sense of this objective.In addition, the systematisation of internal surveys is planned.
- ACC0019764
- Complete the survey map - 0%
UdG
- ACC0019767
- Systematise the analysis of observations and the recording of objectives and actions aimed at improvement based on suggestions received from suggestion boxes and opinion surveys - 0%
UdG
- Person responsible:
- Deputy Rector for Quality
- Planned date:
- 31-12-2026
- Achievement:
- 15%
- Priority
- Ground
- Degrees
- All
- Description:
- Publish an annual quality report that includes the results of both internal and external evaluations, the QMS review, the surveys and the contributions made by the different stakeholders, as well as the improvement actions implemented
- Appraisal:
- A report is planned for the academic year containing the main activity in the field of quality. Work is being carried out on defining the different sections and the plan is to present the report for the 25-26 academic year in a quality commission for the month of October or November.
- ACC0019788
- Incorporate the preparation and content of the report into the QMS - 20%
UdG
- ACC0019791
- Carry out a pilot report on the annual quality report - 10%
UdG
- Person responsible:
- Planning, Quality, and Data Analysis Bureau
- Planned date:
- 31-12-2026
- Achievement:
- 14%
- Priority
- Ground
- Degrees
- All
- Appraisal:
- While automation is not possible, it is recommended that centres add these elements manually.
- ACC0020585
- Include a summary of the improvement plan as part of the report - 0%
UdG
- ACC0020590
- Create instructions for assessing plans - 0%
UdG
- ACC0020592
- Include plan indicators in the report - 0%
UdG
- ACC0020596
- Automate an email with instructions for people doing the reviews - 0%
UdG
- ACC0031893
- Manually creating complementary sections - 100%
UdG
- Person responsible:
- Planning, Quality, and Data Analysis Bureau
- Planned date:
- 25-11-2026
- Achievement:
- 40%
- Priority
- Means
- Degrees
- All
- ACC0020670
- Review and update the process document - 75%
UdG
- ACC0020672
- Review the indicators - 5%
UdG
- Person responsible:
- Planning, Quality, and Data Analysis Bureau
- Planned date:
- 31/07/2026
- Achievement:
- 25%
- Priority
- Ground
- Degrees
- All
- Appraisal:
- On 04/06/2025, the content of the teaching opinion surveys website was updated and the PowerBI report was published with the results of the 2021 and 2024 surveys. An email has been sent to quality managers and quality specialists at the centre, informing them that the results are available on the website.
- ACC0020701
- Improve the content of the teaching staff opinion surveys website - 75%
UdG
- ACC0021384
- Create a section for the results of the PTGAS surveys in the opinion surveys module on the quality website - 0%
UdG
- ACC0021388
- Publish the results of the PTGAS surveys - 0%
UdG
- Person responsible:
- E-administration office
- Planned date:
- 30-06-2026
- Achievement:
- 50%
- Priority
- Ground
- Degrees
- All
- ACC0020884
- Delete activities 09, 11 and 12 from the P0103 process - 100%
UdG
- ACC0021618
- Take action to disseminate the application amongst students using the modification.- 0%
UdG
- Person responsible:
- Planning, Quality, and Data Analysis Bureau
- Planned date:
- 30-06-2026
- Achievement:
- 20%
- Priority
- High
- Degrees
- All
- Appraisal:
- The process has been reviewed and the different stages of the substantial and non-substantial modifications have been defined in accordance with RD 822/2021 guidelines. The first substantial amendments are currently being processed according to the calendars set by AQU Catalunya and the full completion of the process is expected to check whether all the steps that have been defined have been taken into account and to definitively draw the diagram. The need to draw up an application submission calendar has also been outlined and work is under way on the proposal.
- ACC0021211
- Adapt the flow diagram of the process to substantial and non-substantial modifications - 50%
UdG
- ACC0021225
- Draw up a calendar of applications for non-substantial modifications - 30%
UdG
- ACC0033627
- Incorporation of the indicators of substantial and non-substantial amendments to the doctoral degree programmes - 0%
UdG
- ACC0033630
- To update the reference documentation for the process (RD822/2021 and RAT coding) - 0%
UdG
- Person responsible:
- Planning, Quality, and Data Analysis Bureau
- Planned date:
- 22-12-2026
- Achievement:
- 10%
- Priority
- Ground
- Degrees
- All
- Appraisal:
- Terminations of degrees have been processed to verify whether or not the process is appropriate. Work is currently under way on defining the indicators.
- ACC0021240
- Define new indicators for bachelor’s and master’s degrees - 10%
UdG
- Person responsible:
- ICE Director
- Planned date:
- 30-06-2026
- Achievement:
- 33%
- Priority
- Ground
- Degrees
- All
- Appraisal:
- Update the process with the reference documents.
- ACC0021262
- Update the process with the reference documents - 100%
UdG
- ACC0021264
- Review the indicator in relation to the completeness and reopening of subject files - 0%
UdG
- ACC0021267
- Analyse the convenience of an indicator on the teachers in charge correctly introduced - 0%
UdG
- Person responsible:
- Planning, Quality, and Data Analysis Bureau
- Date of closing:
- 05-05-2026
- Closing:
- Satisfactory achievement
- Degrees
- All
- Appraisal:
- Section H- Indicators of the process (Versió2.0 21/07/25) has been updated, splitting indicator 01 Number of dual bachelor’s and master’s degrees and the indicators 02, 03 and 04 have been deleted.The indicators have been collected and the centres are preparing the QMS review reports with the new proposal for indicators.
- ACC0021274
- Split indicator 01 for the name of double bachelor’s and master's degrees
UdG
- ACC0021276
- Delete indicators 02, 03 and 04 of the P0303 dual-degree design process
UdG
- ACC0024775
- Collection of the proposed indicators
UdG
- Person responsible:
- Head of the Quality and Data Analysis Unit - GPQAD
- Date of closing:
- 27-11-2025
- Closing:
- Very satisfactory achievement
- Degrees
- All
- Appraisal:
- Carried out satisfactorily, according to the indications of the process owner
- ACC0021737
- New indicators
UdG
4.Adaptation of teaching staff to the training programme
- Person responsible:
- Human resources service
- Planned date:
- 30-11-2025
- Achievement:
- 90%
- Priority
- Means
- Degrees
- All
- Description:
- - Review the welcome plan for the recruitment of new PDI (taking into account the different types and nationalities) - Include a reference to the basic or compulsory curriculum
- Appraisal:
- The induction programme for new teaching and research staff is almost complete. All that remains is to finalise certain information about the researchers and carry out a final review.
- ACC0003134
- Update the teaching and research staff’ welcome plan - 90%
UdG
- Person responsible:
- Coordinator of the master's in Tourism Management and Planning
- Date of closing:
- 27-11-2025
- Closing:
- Satisfactory achievement
- Degrees
- MUDPT10
- Appraisal:
- The ratio of teaching staff with doctorates and accreditation for the master’s degree has been improved; the presence of non-doctors on the master’s degree is currently due to their expertise in the subjects taught and the added value they provide.
- ACC0007672
- Ratio of accredited professors and doctoral professors
- Person responsible:
- Quality manager
- Achievement:
- 0%
- Priority
- Means
- Degrees
- All
- ACC0018797
- To recruit PhD teaching staff for compulsory GPiRP subjects - 0%
- ACC0018841
- To increase the number of full-time GPiRP teaching staff - 0%
- Person responsible:
- Vice-President for Staff and Academic Planning
- Planned date:
- 31-12-2026
- Achievement:
- 37%
- Priority
- Means
- Degrees
- All
- ACC0019669
- Establish procedures for the preparation and modification of the list of job roles, and a plan for the recruitment of teaching and research staff - 80%
UdG
- ACC0019672
- professional development plan for teaching and research staff - 33%
UdG
- ACC0019675
- Improve the mechanisms for educational assessments of teaching staff
UdG
- Person responsible:
- Vice-President for Teaching and Academic Planning
- Planned date:
- 30-12-2025
- Achievement:
- 83%
- Priority
- Ground
- Degrees
- All
- Appraisal:
- The design of the survey has been modified and implemented in the 2025 call for teaching staff assessment. The analysis of the data collected and determining the action proposals are pending.
- ACC0020536
- Designing the questions to determine the reasons why the teaching staff decide not to evaluate themselves.- 100%
UdG
- ACC0020538
- Implementation of the questions in the PDI survey that evaluates teaching staff to find out the reasons why they decide not to assess themselves - 100%
UdG
- ACC0020683
- Analysis of the results of the survey and proposals for action - 50%
UdG
- Person responsible:
- Head of ICE-SAID
- Planned date:
- 30-06-2026
- Achievement:
- 100%
- Priority
- Ground
- Degrees
- All
- ACC0020650
- Unify the training processes for PDI and PAS staff
UdG
- ACC0020653
- Approve the UdG staff training regulations
UdG
- ACC0021059
- Adapt the “PAS Training” process to the new ICE-SAID unit
UdG
- Person responsible:
- Vice-President for Staff and Academic Planning
- Planned date:
- 31-12-2025
- Achievement:
- 0%
- Priority
- Ground
- Degrees
- All
- ACC0020866
- New planning procedure for UdG teaching and research staff - 0%
UdG
- ACC0020953
- Study and implement the integration of P0707 into P0701 - 0%
UdG
- Person responsible:
- Quality manager
- Achievement:
- 0%
- Priority
- Ground
- Degrees
- All
- Description:
- Monitor the teaching premium and research premium of the Master's degree teaching staff in the medium term to observe the evolution, above all, of the high number of teaching staff incorporated in recent years.
- ACC0033750
- Monitor the research premium and teaching premium of the Master’s degree teaching staff and support the process - 0%
5.Efficiency of the support systems for learning
- Person responsible:
- Coordinator of the Bachelor’s Degree in Tourism
- Planned date:
- 19-03-2026
- Achievement:
- 50%
- Priority
- Means
- Degrees
- GTUR
- Description:
- The tutorial action plan brings together the planning of tutorial action from the perspective of aims, contents, sequencing of activities and the assessment
- Diagnosis:
- The aim of the document is the academic and professional orientation of each student and specify the tutorial action as a function of the teacher for the individual and collective monitoring of students
- Appraisal:
- This plan should be ready at the end of year 2026
- ACC0002391
- Creation of the tutorial action plan, where tutorial timetables and conditions are specified.- 50%
- Person responsible:
- Coordinator of the Bachelor's Degree in Advertising and Public Relations
- Date of closing:
- 09-12-2025
- Closing:
- Withdrawal
- Degrees
- GPRP
- Description:
- The tutorial action plan brings together the planning of tutorial action from the perspective of aims, contents, sequencing of activities and the assessment
- Diagnosis:
- The aim of the document is the academic and professional orientation of each student and specify the tutorial action as a function of the teacher for the individual and collective monitoring of students
- Appraisal:
- This PAT is considered unnecessary at this time
- ACC0002785
- Drafting of the tutorial action plan, specifying, among other things, tutorial schedules and conditions.
- ACC0003753
- Selection of mentors
- Person responsible:
- Quality manager
- Planned date:
- 19-03-2026
- Achievement:
- 0%
- Priority
- Ground
- Degrees
- GTUR
- Description:
- Some AQU tables are considered to be very general and data cannot obtained for making an in-depth analysis of the studies.The aim behind the coordination of the bachelor's degree and the Faculty is to make a more extensive and accurate analysis of the specific aspects of the bachelor's degree.
- Appraisal:
- We update the planned date to rethink the goal
- ACC0003151
- Conducting further surveys on practicals - 0%
- ACC0003152
- Creating surveys on subject tutorials - 0%
- ACC0003153
- Creation of service satisfaction survey (academic sec, etc.)
- Person responsible:
- Quality manager
- Planned date:
- 19-03-2026
- Achievement:
- 37%
- Priority
- Means
- Degrees
- All
- Description:
- To progressively adapt classrooms, depending on the budget, to achieve a level of excellence in equipment
- Appraisal:
- Actions initiated, actions will be reviewed shortly
- ACC0003172
- Increasing electrification in teaching classrooms with lower levels - 25%
- ACC0003173
- Replacement of projectors with large-screen television sets - 50%
- Person responsible:
- Quality manager
- Planned date:
- 27-06-2025
- Achievement:
- 10%
- Priority
- Means
- Degrees
- All
- Appraisal:
- Improve student satisfaction with the Master in Smart Healthcare through learning support systems.
- ACC0018757
- Improving MDPT student satisfaction with programme coordination - 10%
- Person responsible:
- Quality manager
- Planned date:
- 24-10-2025
- Achievement:
- 0%
- Priority
- Ground
- Degrees
- All
- ACC0018727
- To improve satisfaction with GT academic tutorials - 0%
- ACC0018729
- To improve the satisfaction with support services GT - 0%
- Person responsible:
- Vice Manager of the Academic and Quality Area
- Planned date:
- 31-12-2026
- Achievement:
- 0%
- Priority
- Ground
- Degrees
- All
- ACC0019678
- Ensure that each service is able to participate in the processes and responsibilities that affect it - 0%
UdG
- ACC0019682
- Encourage units and services to draw up an improvement plan - 0%
UdG
- ACC0019685
- Provide training on the management of improvement plans and the drafting of service charters for units and services - 0%
UdG
- Person responsible:
- General Manager
- Planned date:
- 31-12-2026
- Achievement:
- 77%
- Priority
- Ground
- Degrees
- All
- ACC0019781
- Review the structure and requirements for implementing quality assurance from a global perspective - 75%
UdG
- ACC0019784
- Improve the functional coordination mechanisms for quality assurance staff at different levels - 80%
UdG
- Person responsible:
- Deputy Manager of the Area of Organisation
- Date of closing:
- 07-04-2026
- Closing:
- Satisfactory achievement
- Degrees
- All
- Description:
- Improve the PTGAS training plan with the dual purpose of classifying ex ante the type of PTGAS training and promoting training activities that are heavily geared towards advancing in interpreting and consolidating the different elements of the career: training in self-assessment; training assessors; designing and implementing improvement plans and actions, at the unit level as well as at the individual and work-team levels.
- Appraisal:
- The training plan courses have been linked to the skills defined in the professional career model and the classification of the training established in the same model.
- ACC0020931
- Review of the training plan
UdG
- Person responsible:
- Planning, Quality, and Data Analysis Bureau
- Date of closing:
- 30-04-2026
- Closing:
- Satisfactory achievement
- Degrees
- All
- Description:
- In accordance with the LOSU (University System Act), the process for assessing compliance must be designed — it should become a new QMS process once this objective has been achieved — and personal progress — successive stages of the career — must be included.The career must be redefined and square with performance assessment.In the end, they must be very closely related
- Appraisal:
- Once the results of the first call by the University Quality Committee have been approved, they will be submitted to the CG on the 23rd and CS on the 27th.With the favourable outcome from both bodies, the December 2025 payroll payment has been processed. The quantitative analysis of the results was carried out and the Management presented the results report before the Professional Career Committee and the heads of all the administrative units.It will be important for each administrative officer to evaluate its results and adopt the most appropriate improvement actions, both collectively and individuallyThe performance evaluation itself, as outlined by the LOSU (Organic Law of University Services), remains pending.For this, we must await the provisions of the Public Employment Law of Catalonia, currently in the parliamentary process.While awaiting the fulfilment of this part of the objective, and to ensure its inclusion in the UdG improvement plan, the assessment stands at 95%, although the UdG management has actively participated in inter-university debates and discussions with the Generalitat (Government of Catalonia), contributing and actively defending the UdG's position.Now, however, the focus is on the General Directorate of Public Service of the Generalitat.We cannot do much more.
- ACC0021350
- Design and implementation of the PTGAS (Technical Planning and Evaluation Group) performance evaluation - 0%
UdG
- ACC0021352
- Redesign of the professional career path
UdG
- Person responsible:
- Human resources service
- Planned date:
- 30-11-2025
- Achievement:
- 50%
- Priority
- Ground
- Degrees
- All
- ACC0020968
- Update the detail of P0704 - 50%
UdG
- Person responsible:
- Social Commitment and Professional Guidance Unit
- Planned date:
- 30-09-2025
- Achievement:
- 0%
- Priority
- Ground
- Degrees
- All
- ACC0021021
- Analyse the current activity of UCSOP in relation to professional guidance.- 0%
UdG
- ACC0021023
- Review of the current process in accordance with the analysis and/or definition of a new process, if applicable.- 0%
UdG
- Person responsible:
- Quality manager
- Achievement:
- 25%
- Priority
- Means
- Degrees
- MUDPT10, MUTC
- Description:
- Creation and implementation of the tutorial action plan for master's degree programmes
- ACC0032965
- Follow up creation of tutorial action plan master's degree programmes - 0%
- ACC0033848
- Creation of a 0 version of the faculty's PAT - 50%
- Person responsible:
- Quality manager
- Achievement:
- 0%
- Priority
- Means
- Degrees
- MUDPT10, MUTC
- Description:
- With Artificial Intelligence, through guidance services within the learning support systems of the Faculty of Tourism, but what to do, what is needed, and what tools are available and how to adapt them.
- ACC0033027
- Positioning of master's degree programmes in AI - 0%
- Person responsible:
- Quality manager
- Achievement:
- 0%
- Priority
- Means
- Degrees
- All
- Description:
- OBJ0002241 - To involve the area of studies’ services and units in the management of improvement plans
- ACC0033068
- To inform PTGAS AELT about the improvement plans - 0%
- Person responsible:
- Quality manager
- Achievement:
- 0%
- Priority
- Ground
- Degrees
- All
- Description:
- Equip ourselves with an appropriate staffing structure to meet current quality management needs
- ACC0033074
- Study needs for quality management - 0%
- Person responsible:
- Quality manager
- Achievement:
- 0%
- Priority
- High
- Degrees
- All
- Description:
- OBJ0003354 - To perfect the PTGAS training plan linked to the their professional career
- ACC0033100
- To study training needs - 0%
- Person responsible:
- Quality manager
- Achievement:
- 0%
- Priority
- High
- Degrees
- All
- Description:
- OBJ0003356 - To assess the implementation and redesign of the PTGAS professional career model
- ACC0033104
- To analyse the Professional Career Model - 0%
- Person responsible:
- Quality manager
- Achievement:
- 0%
- Priority
- Means
- Degrees
- All
- ACC0033856
- Improving the monitoring of the TFM process of the MTC - 0%
6.Quality of the training programme’s results
- Person responsible:
- Coordinator of the master's in Tourism Management and Planning
- Date of closing:
- 11-05-2026
- Closing:
- Satisfactory achievement
- Degrees
- MUDPT10
- Description:
- Reducing the rate of abandonment of the Master in Tourism Management and Planning
- Diagnosis:
- In the data course 18-19 he has to detect an increase of the rate of abandonment, after a gradual reduction during the former courses.
- Appraisal:
- The rate of abandonment of the MDPT has been considerably reduced following the proposed improvement actions.However, given the extremely complex nature of this process, we consider reorienting the objective towards a much broader support for students.
- ACC0001750
- Follow-up of the master's thesis process with interviews
- ACC0001751
- Detect students who have not completed the programme of studies and contact them.
- Person responsible:
- Coordinator of the Bachelor’s Degree in Tourism
- Planned date:
- 26-06-2025
- Achievement:
- 16%
- Priority
- Means
- Degrees
- GTUR
- Description:
- Carrying out a report of satisfaction of the next promotion
- Diagnosis:
- Him deteca the need to start to have this information
- Appraisal:
- Information on the UdG is obtained in relation to satisfaction, but there are concepts that the faculty considers key, and so the intention is to gauge student satisfaction in more detail
- ACC0002396
- Proposing a quantitative survey for all the promotion - 50%
- ACC0002397
- Proposing some qualitative sessions of appraisal of the degree among the members of the first promotion - 0%
- ACC0002398
- Including in the appraisal of the TFG a brief survey of recurrent satisfaction - 0%
- Person responsible:
- Coordinator of the Bachelor's Degree in Advertising and Public Relations
- Date of closing:
- 09-12-2025
- Closing:
- Satisfactory achievement
- Degrees
- GPRP
- Description:
- Improving the preparation of the students for the realisation of the TFG
- Diagnosis:
- Lacks continue being detected in the realisation of works on the part of the students
- Appraisal:
- Follow-up on the preparation of bachelor. s theses has been carried out accompanying students.
- ACC0002775
- Creating a document specifying the requirements of an academic work
- ACC0002786
- Follow-up on the qualification level of the students' work during the 4 years
- Person responsible:
- Coordinator of the Bachelor's Degree in Advertising and Public Relations
- Planned date:
- 10-09-2026
- Achievement:
- 30%
- Priority
- Means
- Degrees
- GPRP
- Description:
- The subjects have kept on adapting and have introduced small changes to themselves in the weight of the contents and activities of evaluation in order to propitiate a continuous assessment every time more
- Appraisal:
- at the beginning of the academic year 23-24 we find partially made revisions and analyses of digital contents, on 15/11/23 we will change the expected date by the end of the 2nd four-month period semester of the year
- ACC0002918
- Revision of the subject guides and the bachelor's-degree report files - 50%
- ACC0002922
- Revision of the subject guide with a gender perspective - 30%
- ACC0002923
- Analysing the digital contents of each one of the pathways - 10%
- Person responsible:
- Coordinator of the master's in Cultural Tourism
- Date of closing:
- 09-10-2025
- Closing:
- Satisfactory achievement
- Degrees
- MUTC
- Appraisal:
- Lets reflect on the need to provide support in the approach to the Master's Thesis so that it is reflected in all of the Master's Theses submitted and approved.
- ACC0007678
- Analysis to determine measures to reduce the drop-out rate - 0%
- Person responsible:
- Quality manager
- Achievement:
- 25%
- Priority
- Ground
- Degrees
- All
- ACC0018665
- Individualised follow-up of Master's thesis proposals - 50%
- ACC0018749
- Individualised follow-up of internship proposals - 0%
- Person responsible:
- Quality manager
- Planned date:
- 28-05-2026
- Achievement:
- 0%
- Priority
- High
- Degrees
- All
- ACC0018762
- Interviews with MDPT students to monitor progress and reduce dropout rate - 0%
- Person responsible:
- Quality manager
- Planned date:
- 30-05-2025
- Achievement:
- 0%
- Priority
- High
- Degrees
- All
- ACC0018691
- To improve participation in surveys - 0%
- ACC0018700
- To improve the rating of teaching for some subjects in surveys - 0%
- Person responsible:
- Quality manager
- Achievement:
- 0%
- Priority
- Means
- Degrees
- MUTC, MUDPT10
- ACC0032969
- Document on TFM evaluation - 0%
- Person responsible:
- Quality manager
- Achievement:
- 0%
- Priority
- Means
- Degrees
- MUDPT10, MUTC
- Description:
- To send information to Academic Councils so that the issues discussed with students can be heard by all those involved in promoting improvements
- ACC0032981
- Minutes from meetings with master's degree students - 0%
- Person responsible:
- Quality manager
- Achievement:
- 0%
- Priority
- Means
- Degrees
- MUTC, MUDPT10
- Description:
- Update of the master’s thesis assessment headings
- ACC0032984
- Proposed master’s thesis assessment heading - 0%
- Person responsible:
- Quality manager
- Achievement:
- 0%
- Priority
- Means
- Degrees
- MUTC
- Description:
- Rethinking support for second-time enrolment students (interviews and follow-up)
- ACC0033031
- Following up on second-time enrolment students - 0%
- ACC0033033
- Interviews with second-time enrolment students - 0%