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Improvement plan

You will find the Polytechnic School’s improvement plan below, continually update, with its goals in progress and those closed during the previous year.

Information about the plans of improvement in the UdG and its interpretation

  • 51Goals in progress
  • 21Objectives closed last year
  • 107Initiatives in progress
  • 75Closed initiatives of the goals shown

1. Training-programme quality

Person responsible:
Quality manager
Date of closing:
01-02-2024
Closing:
Satisfactory achievement
Degrees
MUDPT10, MUTC
Description:
Increase the number of students on the master’s degrees
Diagnosis:
Even though the masters have good figures in terms of enrolled students, the aim is to increase the number to cover the spaces indicated in the report.
Appraisal:
An improvement in the number of students has been achieved, especially after the big drop during the beginning of the COVID-19 pandemic
ACC0001711
Promoting MDPT pathways during the academic year for students on the 4th year of a bachelor's degree at the UdG
ACC0001712
Promoting MTC pathways during the academic year for 4th-year bachelor's-degree students at the UdG
ACC0001713
Promote dual bachelor's degree and mobility programmes (Erasmus, Prometheus, Sicue, etc) at the MTC
ACC0001715
Promote dual bachelor's degree and mobility programmes (Erasmus, Prometheus, Sicue, etc) at the MDPT

Person responsible:
Vice-Rector for Teaching and Academic Planning
Date of closing:
20-06-2023
Closing:
Very satisfactory achievement
Degrees
All
Description:
The UdG will establish a single, cross-cutting gender competence, in accordance with the general framework for incorporating the gender perspective into Catalan AQU university teaching (2018). http://www.aqu.cat/doc/doc_19381922_1.pdf
Diagnosis:
How it features in the Accreditation Guide for Bachelor's- and Master’s Degrees
Appraisal:
A document is at the discussion stage and an analysis has been made of skills at other SUC universities; a proposal will be taken to the equality commission for discussion and approval. The Governing Council has approved the competence: "Developing the capacity to identify gender inequalities and to design solutions"
ACC0002189
Drafting the gender competence
UdG
ACC0002190
Approving gender competence
UdG

Person responsible:
Coordinator of the Bachelor's Degree in Advertising and Public Relations
Date of closing:
23-10-2023
Closing:
Satisfactory achievement
Degrees
GPRP
Description:
The analysis of the possible optional subjects to be split has begun, thanks to the interest and demand expressed by students. The content of new optional subjects, such as Personal Branding, is also being assessed.
Diagnosis:
The analysis of the possible optional subjects to be split has begun, thanks to the interest and demand expressed by students. The content of new optional subjects, such as Personal Branding, is also being assessed.
Appraisal:
Satisfaction of all the parties concerned
ACC0002894
Reorganising the current optional subjects on offer
ACC0002895
New optional subjects on offer for the academic year 22/23

Person responsible:
Vice-Rector for Teaching and Academic Planning
Planned date:
21-12-2024
Achievement:
0%
Priority
Ground
Degrees
All
Appraisal:
Basing our approach on the philosophy of the UdG XXI model approved by the university senate, a guide is being drafted to make it easier for teaching centres wishing to verify or to reverify a certificate to select their learning results, methodology and teaching activities based on pre-established lists. This guide is the prelude for the future application of the Academic Management Plan (PGA).
ACC0003048
To revise and update the PGA application’s activities catalogue - 0%
UdG

Person responsible:
Dean
Planned date:
15-07-2024
Achievement:
0%
Priority
Means
Degrees
GTUR, GPRP
Description:
Given that the following dual bachelor’s degrees were launched during the academic year 22/23: Advertising and Public Relations and Tourism - Tourism and Geography, Territory and Environment, the promotion will need to be monitored
ACC0003168
Chat with students to obtain feedback on the progress of the dual bachelor's degree - 15%
ACC0003169
Assessment of the dual bachelor's degree at the end of every academic year - 0%

Person responsible:
Coordinator of the Bachelor’s Degree in Tourism
Planned date:
15-02-2024
Achievement:
0%
Priority
High
Degrees
GTUR
ACC0003411
Adding subject: International tourist activities - 0%
ACC0003412
Adding subject: International seminar on Tourism - 0%
ACC0003413
Adding subject: Workshop on Tourism - 0%

Person responsible:
Coordinator of the Bachelor’s Degree in Tourism
Planned date:
30-06-2023
Achievement:
0%
Priority
High
Degrees
GTUR
ACC0003414
Adding the elective subject: Tourist geography of America - 0%
ACC0003415
Adding elective subject: Management services and customer care - 0%
ACC0003416
Adding elective subject: Production operations and processes in travel agencies - 0%
ACC0003417
Adding elective subject: Organisation of congresses and events - 0%
ACC0003418
Adding elective subject: Planning and opening of tourist accommodation - 0%
ACC0003419
Adding elective subject: Negotiation and conflict resolution techniques - 0%
ACC0003420
Adding elective subject: Tourism ethics and international cooperation - 0%
ACC0003421
Adding elective subject: Tourism and gender - 0%
ACC0003422
Adding elective subject: Tourism and Environment - 0%
ACC0003423
Adding elective subject: USA: Myths and realities - 0%

Person responsible:
Coordinator of the Bachelor’s Degree in Tourism
Planned date:
30-06-2023
Achievement:
0%
Priority
High
Degrees
GTUR
ACC0003424
Changing number of credits (from 3cr to 6cr) in the memory - 0%

Person responsible:
Coordinator of the master's in Tourism Management and Planning
Date of closing:
04-12-2023
Closing:
Satisfactory achievement
Degrees
MUDPT10
Appraisal:
Social media promotion tools have been created. Contact has been made with agencies. For the 23-24 academic year there has been an increase in students coming from China, especially in the demand for pre-enrolment.
ACC0003536
Promoting Master’s degrees in China’s most important social media
ACC0003537
Establishing firm contact with the main Chinese agencies

Person responsible:
Quality manager
Achievement:
0%
Priority
High
Degrees
GPRP, GTUR
ACC0007625
To add all subjects from the Bachelor's Degree in Tourism which correspond to our dual degree to the module of optional subjects for the Bacheleor’s Degree in PRP - 0%

2. Relevance of public information

Person responsible:
Coordinator of the Bachelor's Degree in Advertising and Public Relations
Date of closing:
26-01-2024
Closing:
Satisfactory achievement
Degrees
GPRP
Description:
It has been detected that there are some teachers who have not added information to the teaching staff website, especially the adjunct lecturer profiles page
Appraisal:
An increase in teaching staff has been achieved with information on their curriculum vitae on the university website.
ACC0002905
Ask each lecturer in person for the necessary information and adding it to the page with the help of the Studies Coordinator
ACC0002906
Having the information entered in the website by the teaching staff

Person responsible:
Vice-Rector for Quality and Transparency
Planned date:
30-06-2024
Achievement:
75%
Priority
Ground
Degrees
All
Appraisal:
A systematic analysis is made of the weak points detected by the accreditation committees of the degrees in each of the reports’ sections. Even though there is diversity of case law the weakest points detected are the structure of the teaching staff in certain areas and the little-implemented SGQ. As regards the second aspect, improvements have been appreciated in assessments made by the committees of the scale corresponding to the SGQ, resulting from the improvement work carried out in this area.
ACC0003038
Incorporating criteria on excellence for the accreditation of the guidelines on incorporating regular teaching and research staff into departments
UdG
ACC0003620
Establishing a financial aid programme for improving the quality of teaching
UdG
ACC0003630
Revising the procedures of the VSMA framework for incorporating an initial advice task
UdG
ACC0009177
Making a thorough analysis of the results to see the weak points that do not allow excellence to be achieved - 0%
UdG

Person responsible:
Vice-Rector for Quality and Transparency
Planned date:
30-06-2024
Achievement:
30%
Priority
Ground
Degrees
All
Appraisal:
Work is being conducted on this topic along with the electronic administration delegate.
ACC0003041
To unify the monitoring of complaints irrespective of point of entry - 30%
UdG

Person responsible:
Coordinator of the Bachelor’s Degree in Tourism
Date of closing:
20-11-2023
Closing:
Satisfactory achievement
Degrees
GTUR
Description:
It is noted that there are lectures, adjunct lecturers above all, who have no additional educational or research information on the website
Appraisal:
It does not yet achieve 100% teaching staff information, but the increase of information achieved and, above all, the work carried out for reaching the goal has been very much satisfactory
ACC0003160
To ask each lecturer personally for the necessary information and helping to fill in the webpage
ACC0003161
Putting together tutorials on how to make information available for teaching staff unfamiliar with it.

3. Efficiency of the internal quality assurance system

Person responsible:
Planning and Evaluation Office
Planned date:
30-04-2024
Achievement:
0%
Priority
Means
Degrees
All
Diagnosis:
There is not a system for collecting students’ opinions with material resources and educational facilities
Appraisal:
No progress has been made towards this objective during the 2022-23 academic year, with a review pending for the 23-24 academic year
ACC0001133
Establishing a system for collecting information on students’ satisfaction with the material resources and the facilities - 0%
UdG
ACC0001134
Administering surveys - 0%
UdG

Person responsible:
Quality manager
Date of closing:
02-02-2024
Closing:
Satisfactory achievement
Degrees
MUDPT10, MUTC
Description:
Improve satisfaction with training as part of the external placement
Diagnosis:
In terms of the results of degree holder satisfaction surveys on the master’s degree, although a limited number of responses were received, placements received a score of approximately 6/10.
Appraisal:
A session was satisfactorily organised where several companies or cultural entities presented the practical placements that they offer for each master's degree. A session was also held about professionalising the curriculum.
ACC0001735
Internship Day at the MTC
ACC0001736
Internship Day at the MDPT

Person responsible:
Quality manager
Date of closing:
01-02-2024
Closing:
Satisfactory achievement
Degrees
MUDPT10, MUTC
Description:
Maintaining the professional/academic relationship with degree holders to create stronger ties with them and collaborate on projects related to the master’s degree
Diagnosis:
A certain level of separation with the master’s degree has been detected once students end their studies and it is very difficult to get in touch with them
Appraisal:
Opening speech by the former student Pablo Ortega Novillo (3 October 2022), currently the director of tourism offices with the Government of Catalonia. Coaching session by the former student Rafel Sánchez (7 October 2022) for MDPT and MTC master's degree students.
ACC0001745
Inviting MTC degree holders to webinars, talks and seminars
ACC0001746
Inviting MDPT degree holders to webinars, talks and seminars

Person responsible:
Quality manager
Planned date:
30-06-2024
Achievement:
62%
Priority
Means
Degrees
GTUR
Description:
Carrying out a wave of the study of work insertion in the Bachelor's Degree of Tourism
Diagnosis:
The need to have more information about the satisfaction and the work insertion of the holders of a bachelor's degree in Tourism are detected
ACC0002361
Revising the former survey to the degree holders
ACC0002362
To carry out a survey to the degree holders during the next academic year
ACC0002363
Preparing a survey and interviews appraising the work situation when finishing the bachelor's degree. - 50%
ACC0002364
Estandaritzar a report of the subject of external practicals that the work insertion visualises - 0%

Person responsible:
Planning and Evaluation Office
Planned date:
31-07-2024
Achievement:
75%
Priority
Ground
Degrees
All
Description:
The aim is to use Servicenow for processing and monitoring the design and verification processes for degrees from this year on.
Appraisal:
Progress is being made to include the record of past verifications in the SN
ACC0002912
Developing the SN - 80%
UdG
ACC0002913
Implementing the design and verification process for first degrees - 70%
UdG

Person responsible:
Deputy General Manager’s Office for Academia and Quality
Planned date:
31-12-2024
Achievement:
21%
Priority
Ground
Degrees
All
Appraisal:
Initial training for administrators carried out
ACC0002997
Training heads of service to use ServiceNow - 0%
UdG
ACC0002998
Identifying the improvement plan’s initiatives which fall to the administration - 15%
UdG
ACC0003639
Training administrators to use ServiceNow - 50%
UdG

Person responsible:
Deputy General Manager’s Office for Academia and Quality
Date of closing:
04-07-2023
Closing:
Low achievement
Degrees
All
Appraisal:
The incorporation of the techniques of quality and the quarterly meetings have improved the methodological support
ACC0002999
Revising the procedures of the VSMA framework for incorporating an initial advice task
UdG
ACC0003000
Establishing a calendar of bimonthly meetings with the TQ centre
UdG
ACC0003001
Computerisation of VSMA framework processes
UdG
ACC0003640
Incorporating quality officers into study areas
UdG

Person responsible:
Deputy General Manager’s Office for Academia and Quality
Date of closing:
23-01-2024
Closing:
Satisfactory achievement
Degrees
All
Appraisal:
Training has been introduced in the field of quality in the PTGAS Training Plan and periodical updates to courses are planned
ACC0002996
Training administrators to use ServiceNow
UdG
ACC0003005
Incorporating training for the new regulatory framework relating to quality of degrees
UdG
ACC0003006
Training-plan course for administrative and service staff for 2022: "Diagramming processes", aimed at quality officers
UdG
ACC0003007
Training-plan course for administrative and service staff for 2022: "Interpreting processes, beginner's level", aimed at quality officers and unit heads
UdG
ACC0003008
Training-plan course for administrative and service staff for 2022: "Transparency and access to information", aimed at all administrative and service staff
UdG
ACC0003615
Training heads of service to use ServiceNow
UdG
ACC0003616
"Basic lines for drafting service charters" EAP course
UdG

Person responsible:
Vice-rector for Students, Mobility and Employment
Planned date:
30-06-2024
Achievement:
0%
Priority
Ground
Degrees
All
Appraisal:
We are currently reviewing previous training created for students about quality and preparing a new course with a view to the next few months.
ACC0003013
Teaching a training course in the area of quality for students - 0%
UdG

Person responsible:
Vice-rector for Students, Mobility and Employment
Planned date:
29-06-2024
Achievement:
0%
Priority
Ground
Degrees
All
Appraisal:
A training course in the field of quality is planned before July
ACC0003014
Adding information to centre websites on the role of students in quality management: CQC and CAI - 0%
UdG
ACC0003632
Teaching a training course in the area of quality for students - 0%
UdG

Person responsible:
Deputy General Manager’s Office for Academia and Quality
Planned date:
31-12-2024
Achievement:
10%
Priority
Ground
Degrees
All
Appraisal:
This objective is conditioned to the training that the heads will receive in this area
ACC0003009
Course of the EAP "Basic lines to elaborate cards on duty" - 10%
UdG

Person responsible:
Deputy General Manager’s Office for Academia and Quality
Planned date:
31-12-2024
Achievement:
2%
Priority
Ground
Degrees
All
Appraisal:
.
ACC0003016
Defining a new process in the IQMS for service charter management - 0%
UdG
ACC0003018
Creating service charters for collectives - 0%
UdG
ACC0003606
Course of the EAP "Basic lines to elaborate cards on duty" - 10%
UdG

Person responsible:
Vice-Rector for Quality and Transparency
Planned date:
30-06-2024
Achievement:
30%
Priority
Ground
Degrees
All
Appraisal:
We are still waiting for the finalisation of the implementation of datawarehouse for calculating automatic indicators. The request has been made to plan a data feed project
ACC0003019
Incorporating calculated indicators into the improvement plan’s management tool - 30%
UdG

Person responsible:
Vice-Rector for Quality and Transparency
Planned date:
30-06-2024
Achievement:
35%
Priority
Ground
Degrees
All
Appraisal:
In the meetings to define the datamars for Datawarehouse, work groups determined the indicators needed to enable the calculation of management indicators for different types of managers.
ACC0003021
Establishing a procedure for requesting calculations of ad-hoc indicators - 20%
UdG
ACC0003613
To have a Datawarehouse - 50%
UdG

Person responsible:
Planning and Evaluation Office
Planned date:
01-01-2025
Achievement:
53%
Priority
Ground
Degrees
All
Appraisal:
Work in progress and advancing in the gathering historical data
ACC0003029
Make a panel for the P0201 process Verification - 70%
UdG
ACC0003030
Make a panel for the P0202 process Monitoring - 50%
UdG
ACC0003031
Make a panel for the P0203 process Modification - 0%
UdG
ACC0003032
Make a panel for the P0204 process Accreditation
UdG
ACC0003033
Make a panel for the P0205 process Phasing-out - 0%
UdG
ACC0003580
Analysis of the calendar for drafting the bachelor's-degree monitoring reports
UdG

Person responsible:
Vice-Rector for Quality and Transparency
Planned date:
30-06-2024
Achievement:
62%
Priority
Ground
Degrees
All
Appraisal:
The project that had to be completed in December has been put back 6 months due to problems with the tendering process
ACC0003022
Creation of a working group for defining the datawarehouse projec
UdG
ACC0003023
Tendering process for the tool that will support the datawarehouse
UdG
ACC0003024
Integrating the tool with corporative applications - 25%
UdG
ACC0003025
Training in the use of the datawarehouse - 25%
UdG

Person responsible:
Vice-Rector for Quality and Transparency
Planned date:
30-06-2024
Achievement:
30%
Priority
Ground
Degrees
All
Appraisal:
The SOM platform has been reactivated and its use facilitated as a source of ideas and input. The definition of the joint QSMF process needs to be completed
ACC0003043
To establish a system for incorporating the SOM platform’s proposals as improvement goals or initiatives - 30%
UdG
ACC0003044
To establish a system for incorporating the QSF form's suggestions as improvement goals or initiatives - 30%
UdG

Person responsible:
Vice-Rector for Communication
Planned date:
30-06-2024
Achievement:
50%
Priority
Ground
Degrees
All
Appraisal:
Measures have been introduced to increase multilevel coordination to inform the various parts of the institution of the activities planned in the short, medium and long term. The work completed is valued positively.
ACC0003037
To integrate the infrastructure-management plan into the UdG improvement plan - 0%
UdG
ACC0003045
Publishing the collection of all the institutional plans
UdG
ACC0003611
Integrate the HRS4R plan into the UdG improvement plan
UdG
ACC0003621
To integrate the gender-equality plan into the UdG improvement plan - 50%
UdG
ACC0003637
To integrate the greening plan into the improvement plan - 0%
UdG

Person responsible:
Vice-Rector for Quality and Transparency
Planned date:
30-06-2024
Achievement:
57%
Priority
Ground
Degrees
All
Appraisal:
The plans have been entered and the objectives and the strategic actions are being entered.
ACC0003034
Integrate the HRS4R plan into the UdG improvement plan
UdG
ACC0003035
To integrate the gender-equality plan into the UdG improvement plan - 50%
UdG
ACC0003036
To integrate the greening plan into the improvement plan - 80%
UdG
ACC0003623
To integrate the infrastructure-management plan into the UdG improvement plan - 0%
UdG

Person responsible:
Vice-Rector for Quality and Transparency
Planned date:
30-06-2024
Achievement:
37%
Priority
Ground
Degrees
All
Appraisal:
We are waiting for datawarehouse to get automation. Requests have been made in different datamars, which are expected to provide data for the update from the data currently being obtained and reported.
ACC0003020
To have a Datawarehouse - 50%
UdG
ACC0003046
To incorporate automated updatings of the transparency portal into the datawarehouse project - 25%
UdG

Person responsible:
Vice-Rector for Communication
Date of closing:
23-01-2024
Closing:
Satisfactory achievement
Degrees
All
Appraisal:
The table of websites and corresponding responsibilities has been posted on the website.
ACC0003047
To create a permanently updated map of those in charge of the website's sections/pages
UdG

Person responsible:
Vice-Rector for Quality and Transparency
Planned date:
30-06-2024
Achievement:
40%
Priority
Ground
Degrees
All
Appraisal:
Work was carried out during the drafting process for the second SGQ report to determine indicators and thresholds. This has to be one of the main sources of identification.
ACC0003055
To broaden the information of the outputs of the processes, identifying staff and repositories - 40%
UdG

Person responsible:
Vice-Rector for Quality and Transparency
Planned date:
30-06-2024
Achievement:
17%
Priority
Ground
Degrees
All
Appraisal:
Work is in under way on the processes remaining and a standard model is expected to be completed in the first semester.
ACC0003057
To create a new process for the professional career management of administrative and service staff - 25%
UdG
ACC0003058
To create a new process for managing communications through social networks - 0%
UdG
ACC0003059
To create a survey process among administrative and service staff - 0%
UdG
ACC0003060
To add a student-reception process to the SGQ model - 0%
UdG
ACC0003061
To create a reception process for teaching and research staff - 25%
UdG
ACC0003062
To create a reception process for administrative and service staff - 0%
UdG
ACC0003617
To create a new process for managing participation in university rankings - 75%
UdG

Person responsible:
Vice-Rector for Quality and Transparency
Planned date:
31-12-2024
Achievement:
50%
Priority
Ground
Degrees
All
Appraisal:
We are in process of SGQ accreditation, a necessary conditions for the institutional accreditation of centres.
ACC0003063
To accredit the SGQ's cross-cutting processes - 50%
UdG

Person responsible:
Vice-Rector for Quality and Transparency
Planned date:
30-04-2024
Achievement:
62%
Priority
Ground
Degrees
All
Appraisal:
The rankings page has been created and for the moment this has been halted to study the process. In a first meeting the current rankings were analysed and the decision taken not to take part in new rankings.
ACC0003056
To create a new process for managing participation in university rankings - 25%
UdG
ACC0003064
To create a webpage of results in rankings
UdG

Person responsible:
Vice-Rector for Quality and Transparency
Planned date:
30-06-2024
Achievement:
90%
Priority
Ground
Degrees
All
Appraisal:
An analysis has been made of the rankings we take part in. Maximisation in transparency rankings has been established and is in progress for teaching and impact rankings.
ACC0003065
To analyse the assessment criteria in the transparency rankings
UdG
ACC0003066
To compile a corporate social responsibility report
UdG
ACC0003067
To implement a mechanism to keep publications of teaching and research staff up to date
UdG
ACC0003069
To compile a control report - 50%
UdG
ACC0003070
To publish the centres’ improvement plans
UdG

Person responsible:
Vice-Rector for Teaching and Academic Planning
Planned date:
21-12-2024
Achievement:
0%
Priority
Ground
Degrees
All
Appraisal:
Basing our approach on the philosophy of the UdG XXI model approved by the university senate, a guide is being drafted to make it easier for teaching centres wishing to verify or to reverify a certificate to select their learning results, methodology and teaching activities based on pre-established lists. The model plans actions in the line of establishing a far-reaching consensus in relation to teaching methodologies and evaluation on the part of the university community, and for this to be reflected in the next multi-year education plan.
ACC0003078
To establish a service of methodological advice for designing degrees - 0%
UdG
ACC0003079
To include training in degree designing in the teaching and research staff training plan - 0%
UdG

Person responsible:
Vice-Rector for Quality and Transparency
Date of closing:
22-01-2024
Closing:
Withdrawal
Degrees
All
Appraisal:
Given the process that has now started to restructure the University’s services, for the moment the decision is to desist with this objective. Until the restructuring is completed.
ACC0003073
To make an analysis of the most mature services in the management model
UdG

Person responsible:
Quality manager
Planned date:
24-06-2024
Achievement:
0%
Priority
High
Degrees
GPRP, GTUR, MUDPT10, MUTC, MUEMTM
Appraisal:
Having an IQMS that enables improvements to the collection process and processing of the information, and analyses on the various interest groups’ satisfaction, adapted to the Faculty’s unique features
ACC0003381
Adaptation of the P0304 process Elaboration and publication of timetables and lecture rooms in the SGIQ of the centre - 0%
ACC0003382
Adaptation of the P0305 process Teaching and evaluation of the SGIQ of the centre - 0%
ACC0003383
Adaptation of the cross-disciplinary process P0306 Management of the external practicals to the SGIQ of the centre - 0%
ACC0003384
Adaptation of the cross-disciplinary process P0307 Management of the bachelor's thesis in the SGIQ of the centre - 0%
ACC0003385
Adaptation of the P0501 process Attention and tutoring of bachelor's degree and master’s students in the SGIQ of the centre - 0%
ACC0003386
Adaptation of the P0802 process Management of the installations in the SGIQ of the centre - 0%
ACC0003387
Adaptation of the P0803 process Management of the services in the SIGQ of the centre - 0%
ACC0003388
Adaptation of the P0804 process Management of the material resources in the SGIQ of the centre - 0%

4. Adaptation of teaching staff to the training programme

Person responsible:
Quality manager
Date of closing:
01-02-2024
Closing:
Satisfactory achievement
Degrees
MUDPT10, MUTC
Description:
Improve the master, and the moodle of the incorporation of the new teaching staff (adjunct lecturers or new teachers of been time) of the master in the study, offering information on the Faculty
Diagnosis:
The new teaching staff who incorporates for the first time into the UdG ignores how it works the University and the Faculty, and the total structure of the study of the master. This provokes that it works in a slower way and isolated for ignorance of how the institution works.
Appraisal:
Information of interest has been provided for new teaching staff about joining the UdG
ACC0001722
Support for welcoming new teaching staff at the MDPT
ACC0001724
Support for welcoming new teaching staff at the MTC

Person responsible:
Vice-Rector for Quality and Transparency
Planned date:
30-06-2024
Achievement:
23%
Priority
Ground
Degrees
All
Appraisal:
Departments and centres have been informed of teaching staff with high and low ratings. Regarding those who failed to reach the mark, the indication is that a personalised plan should be created for their improvement.
ACC0003011
Carrying out an analysis of assessments of teaching staff according to type of subject - 50%
UdG
ACC0003012
Amending the assessment manual according to the analysis made - 20%
UdG

Person responsible:
Vice-Rector for Quality and Transparency
Planned date:
30-06-2024
Achievement:
75%
Priority
Ground
Degrees
All
Appraisal:
An assessment has been made of the possibility of taking part in CAE from AQU and ANECA. Information about taking part in ANECA has been disseminated. AQU is reticent about the participation of staff from Catalan universities to avoid endogamy.
ACC0003015
Coordinating an information session with AQU on participation in CAE - 75%
UdG

Person responsible:
Vice-Rector for Staff Management
Planned date:
30-04-2024
Achievement:
30%
Priority
Ground
Degrees
All
Appraisal:
The objective consists of two actions. The first one addresses the drafting of improvement plans for teaching and research staff with negative evaluations. The second provides teaching and research staff with the results from past evaluations.
ACC0003071
To incorporate the drafting of personalised improvement plans for the teachers with negative evaluations into the P0702 process - 60%
UdG
ACC0003642
To give teaching staff access to their previous evaluations - 0%
UdG

Person responsible:
Planning and Evaluation Office
Planned date:
31-12-2024
Achievement:
0%
Priority
Ground
Degrees
All
Appraisal:
There is prevision to introduce a new teaching evaluation tool to facilitate the task for those evaluated and those evaluating, and which includes a record of information from past evaluations and makes this available to those being evaluated. The calendar for the tool has been delayed in the planning for the SI, due to the accumulation of projects in this sphere.
ACC0003039
To give teaching staff access to their previous evaluations - 0%
UdG
ACC0003040
To make a new app for managing teaching assessments - 0%
UdG

Person responsible:
Vice-Rector for Research and Knowledge Transfer
Planned date:
20-12-2024
Achievement:
50%
Priority
Ground
Degrees
All
Appraisal:
Action consistent with analysing the CPD needs of UdG research groups has been closed, and, once evaluated, action consistent with creating new CPD spaces for UdG research groups has been opened
ACC0003049
Analysis of the research groups’ CPD needs
UdG
ACC0006166
Creating new CPD spaces - 0%
UdG

Person responsible:
Vice-Rector for Research and Knowledge Transfer
Planned date:
20-12-2024
Achievement:
80%
Priority
Ground
Degrees
All
Appraisal:
A support programme has been developed for the preparation of international collaboration projects. 100% programmed and executed action. The review of the active researcher policy is ongoing, pending the new research policy of the Department of Universities.
ACC0003077
Revise the active researcher policy - 0%
UdG
ACC0006202
Design and implement a support programme for the preparation of international collaborative projects
UdG

Person responsible:
Vice-Rector for Strategic Projects and Internationalisation
Planned date:
30-03-2024
Achievement:
30%
Priority
Ground
Degrees
All
Appraisal:
The diagnosis is being completed, that is, knowledge about the networks that the UdG takes part in, whether at an institutional level or more focused on an area of teaching, research or innovation. A protocol will now be prepared to evaluate joining new networks or maintaining the link with existing ones.
ACC0003076
To define a process for managing the university-network calls - 30%
UdG

Person responsible:
Human resources service
Planned date:
31-03-2024
Achievement:
60%
Priority
Means
Degrees
All
Description:
- Review the welcome plan for the recruitment of new PDI (taking into account the different types and nationalities) - Include a reference to the basic or compulsory curriculum
Appraisal:
The welcome plan for the reception of new Teaching and Research Staff (PDI) is complete as regards the reception of teaching staff (for example associate professors or substitutes). Improvements are being made to the plan so there is more information on the structure of the UdG and also to address it to new researchers.
ACC0003134
Update the teaching and research staff’ welcome plan - 60%
UdG

Person responsible:
Coordinator of the Bachelor’s Degree in Tourism
Date of closing:
20-11-2023
Closing:
Satisfactory achievement
Degrees
GTUR
Appraisal:
The proportion of TFG teaching staff tutor with doctorates is over 90% in the academic year 23-24
ACC0003170
Specifying in the curriculum that only associated teaching staff with PhDs can supervise a bachelor's thesis
ACC0003171
Annual follow-up with the departments affected on supervisors in charge of Bachelor's theses

Person responsible:
Coordinator of the master's in Tourism Management and Planning
Planned date:
29-06-2024
Achievement:
0%
Priority
High
Degrees
MUDPT10
ACC0007672
Ratio of accredited teachers and doctoral teachers - 0%

5. Efficiency of the support systems for learning

Person responsible:
Quality manager
Date of closing:
01-02-2024
Closing:
Satisfactory achievement
Degrees
MUDPT10, MUTC
Description:
Improve knowledge of student satisfaction about the support system, once that they have finished the master's degree
Diagnosis:
Participation in the current survey carried out by UdG is very low amongst degree holders and therefore, the value of this survey is not high. We believe that the problem may be to do with when the survey is sent, after their studies, when students have separated from the master’s degree to some extent.
Appraisal:
A satisfaction survey was carried out with master's degree students about the support system at the UdG and the results used to learn about their satisfaction.
ACC0001725
Development and results of a support system satisfaction survey, MTC.
ACC0001726
Development and results of a support system satisfaction survey, MDPT.

Person responsible:
Coordinator of the Bachelor’s Degree in Tourism
Planned date:
19-12-2023
Achievement:
50%
Priority
Means
Degrees
GTUR
Description:
The tutorial action plan brings together the planning of tutorial action from the perspective of aims, contents, sequencing of activities and the assessment
Diagnosis:
The aim of the document is the academic and professional orientation of each student and specify the tutorial action as a function of the teacher for the individual and collective monitoring of students
Appraisal:
This plan should be ready at the end of year 2023
ACC0002391
Creation of the tutorial action plan, where tutorial timetables and conditions are specified. - 50%

Person responsible:
Coordinator of the Bachelor's Degree in Advertising and Public Relations
Planned date:
26-04-2024
Achievement:
55%
Priority
Means
Degrees
GPRP
Description:
The tutorial action plan brings together the planning of tutorial action from the perspective of aims, contents, sequencing of activities and the assessment
Diagnosis:
The aim of the document is the academic and professional orientation of each student and specify the tutorial action as a function of the teacher for the individual and collective monitoring of students
Appraisal:
Work is in progress on this tutorial action plan
ACC0002785
Drafting a tutorial action plan stating, among other things, tutorial timetables and conditions- 60%
ACC0003753
Selection of mentors - 50%

Person responsible:
Quality manager
Planned date:
12-09-2023
Achievement:
0%
Priority
Ground
Degrees
GTUR
Description:
Some AQU tables are considered to be very general and data cannot obtained for making an in-depth analysis of the studies. The aim behind the coordination of the bachelor's degree and the Faculty is to make a more extensive and accurate analysis of the specific aspects of the bachelor's degree.
ACC0003151
Conducting further surveys on practicals - 0%
ACC0003152
Creating surveys on subject tutorials - 0%
ACC0003153
Creation of service satisfaction survey (academic sec, etc.)

Person responsible:
Quality manager
Planned date:
23-09-2024
Achievement:
37%
Priority
Means
Degrees
All
Description:
To progressively adapt classrooms, depending on the budget, to achieve a level of excellence in equipment
Appraisal:
Actions started
ACC0003172
Increasing electrification in teaching classrooms with lower levels - 25%
ACC0003173
Replacement of projectors with large-screen television sets - 50%

6. Quality of the training programme’s results

Person responsible:
Quality manager
Date of closing:
01-02-2024
Closing:
Satisfactory achievement
Degrees
MUDPT10, MUTC
Description:
Improve information about overall satisfaction with the master’s degree: Knowledge of the strong and weak points of the master's and all activities organised by teachers and coordination.
Diagnosis:
In general, student participation in Faculty and UdG surveys is low, with more detailed information needed that cannot be generated through the current surveys.
Appraisal:
Information in different aspects has improved, such as surveys, the addition of more placements and satisfaction with the master’s degree. Surveys, personal interviews and focus groups have been conducted.
ACC0001733
Focus Groups (online or on-site) for MTC degree holders
ACC0001734
Focus Groups (online or on-site) for MDPT degree holders
ACC0001737
Measure satisfaction with external placements on the MTC
ACC0001738
Measure satisfaction with external placements on the MDPT
ACC0001739
Expand the range and diversity of external placements on the MTC
ACC0001740
Expand the range and diversity of external placements on the MDPT

Person responsible:
Quality manager
Date of closing:
02-02-2024
Closing:
Satisfactory achievement
Degrees
MUDPT10, MUTC
Description:
Three years after having finished the master's degree, a brief survey on the relationship of the master’s degree and job mark insertion will be sent by WhatsApp and/or email
Diagnosis:
Participation of the degree holders in the AQU Catalonia job market insertion survey is low
Appraisal:
Information has been collected to allow for follow-up of master’s degree holders and keep them linked to the Faculty of Tourism.
ACC0001741
Survey on the entrance into the labour market among of MTC degree holders
ACC0001742
Survey on job placements among MDPT graduates
ACC0001743
Gathering information from Linkedin about labour insertion for MTC graduates
ACC0001744
Gathering information from Linkedin about labour insertion for MDPT graduates

Person responsible:
Coordinator of the master's in Tourism Management and Planning
Planned date:
10-10-2024
Achievement:
25%
Priority
High
Degrees
MUDPT10
Description:
Reducing the rate of abandonment of the Master in Tourism Management and Planning
Diagnosis:
In the data course 18-19 he has to detect an increase of the rate of abandonment, after a gradual reduction during the former courses.
Appraisal:
Given the extreme complexity of solving this problem we are looking at the possibility of redirecting the objective towards support for second enrolment students.
ACC0001750
Detection of the problem through personal interviews with students. - 0%
ACC0001751
To the completion of the course to observe which students have pending subjects and to contact them. - 50%

Person responsible:
Coordinator of the Bachelor’s Degree in Tourism
Planned date:
16-06-2024
Achievement:
16%
Priority
Means
Degrees
GTUR
Description:
Carrying out a report of satisfaction of the next promotion
Diagnosis:
Him deteca the need to start to have this information
ACC0002396
Proposing a quantitative survey for all the promotion - 50%
ACC0002397
Proposing some qualitative sessions of appraisal of the degree among the members of the first promotion - 0%
ACC0002398
Including in the appraisal of the TFG a brief survey of recurrent satisfaction - 0%

Person responsible:
Coordinator of the Bachelor's Degree in Advertising and Public Relations
Planned date:
15-05-2023
Achievement:
70%
Priority
Means
Degrees
GPRP
Description:
Improving the preparation of the students for the realisation of the TFG
Diagnosis:
Lacks continue being detected in the realisation of works on the part of the students
Appraisal:
Follow-up of the preparation of TFGs continues
ACC0002775
Creating a document specifying the requirements of an academic work
ACC0002786
Monitoring the qualification level of students' work during the 4 years - 40%

Person responsible:
Coordinator of the Bachelor's Degree in Advertising and Public Relations
Planned date:
31-07-2024
Achievement:
25%
Priority
Means
Degrees
GPRP
Description:
The subjects have kept on adapting and have introduced small changes to themselves in the weight of the contents and activities of evaluation in order to propitiate a continuous assessment every time more
Appraisal:
at the beginning of the academic year 23-24 we find partially made revisions and analyses of digital contents, on 15/11/23 we will change the expected date by the end of the 2nd four-month period semester of the year
ACC0002918
Revision of the subject guides and the bachelor's-degree report files - 50%
ACC0002922
Revision of the subject guides with a gender-perspective approach - 15%
ACC0002923
Analysing the digital contents of each one of the pathways - 10%

Person responsible:
Coordinator of the Bachelor's Degree in Advertising and Public Relations
Date of closing:
09-11-2023
Closing:
Satisfactory achievement
Degrees
GPRP
Description:
Our objective is that in next courses, the subject areas of 4th course: Groups of Communication and Techniques of relation with the means, like Management of Crises teach 100% like this in English.
Diagnosis:
Following the responses to the graduates’ bachelor's-degree satisfaction survey, on the subject of English, an interest was detected in broadening teaching in that language.
Appraisal:
It has been consolidated in a further two subjects in the course plan for the Bachelor's degree in Advertising and Public Relations, thanks to the actions carried out for providing teaching staff with support and information on the existing possibilities.
ACC0002920
To speak with teaching staff interested in teaching in English
ACC0002924
Supporting teaching staff in their teaching in English

Person responsible:
Vice-Rector for Communication
Planned date:
30-10-2024
Achievement:
0%
Priority
Ground
Degrees
All
Appraisal:
There is an understanding and coordination between the VRC and the local media to be able to launch a channel for promoting the positive results of the UdG. Work completed in this direction is valued positively.
ACC0003626
To create a new process for managing communications through social networks - 0%
UdG

Person responsible:
Coordinator of the Bachelor's Degree in Advertising and Public Relations
Planned date:
19-12-2024
Achievement:
30%
Priority
Means
Degrees
GPRP
Description:
to complement the actions that are carried out at level of university, the faculty wants to introduce since the first seminars/talks courses of our active students so that they explain its experience to us
ACC0002925
Organising seminars about the experiences of graduates in the creation of companies or their introduction to the world of work - 30%

Person responsible:
Coordinator of the Bachelor’s Degree in Tourism
Date of closing:
21-11-2023
Closing:
Very satisfactory achievement
Degrees
GTUR
Appraisal:
After the pilot test carried out, the new system for the presentation and exhibition of TFGs was approved by Academic Council
ACC0003174
Agreeing through an academic council on the new way of present bachelor's theses looking to the academic year 23/24
ACC0003175
Implementing pilot tests for the academic year 23/24

Person responsible:
Coordinator of the Bachelor’s Degree in Tourism
Date of closing:
20-11-2023
Closing:
Very satisfactory achievement
Degrees
GTUR
Appraisal:
These activities have been very satisfactory for students and teaching staff alike
ACC0003176
Performing field trips coordinated between several subjects

Person responsible:
Quality manager
Date of closing:
01-02-2024
Closing:
Very satisfactory achievement
Degrees
MUDPT10, MUTC
Appraisal:
The Master in Cultural Tourism and the Master in Tourist Management and Planning have conducted outings and common activities. For example, a visit to Montserrat linked to subjects from the master's degrees.
ACC0003371
Programming a coaching session in the classroom
ACC0003372
Organisation of a joint technical field trip to Montserrat

Person responsible:
Coordinator of the master's in Cultural Tourism
Planned date:
29-06-2025
Achievement:
0%
Priority
Means
Degrees
MUTC
ACC0007678
Analysis to determine measures to reduce drop-out rate - 0%

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