3. Avaluar la pròpia activitat i el propi aprenentatge i elaborar estratègies per a la seva millora 4. Utilitzar la llengua anglesa i una altra llengua estrangera 8. Treballar en equip, establint aquelles relacions que més poden ajudar a fer aflorar potencialitats de cooperació i mantenir-les de manera contínua. 9. Tenir habilitat per a les relacions personals en qualsevol context i situació. 17. Comunicar-se oralment i per escrit CG.3 Treballar en equip manifestant capacitat per assolir el rol que es demana en cada context desenvolupant vincles que potenciïn la cooperació. CE.5 Distingir i comprendre els principals agents turístics
1. Effective communication 1. Characteristics of the ideal communicator. 2. Basic communication skills: empathy, active listening, assertiveness, rapport. 3. Models of verbal and non-verbal communication. 2. Multiple intelligences and emotional intelligence 1. Emotional intelligence: origin and pillars. 2. Components of emotional intelligence according to Daniel Goleman. 3. The world of emotions: multiple functions. 3. Effective leadership 1. Will and motivation. 2. Personal leadership, self-knowledge, and self-control. 3. Using power responsibly and respectfully: the leader as a team-builder. 4. Serving the organization. 5. Ability to plan future actions and transmit that vision to others. 6. Take the initiative and stimulate others. 4. Leadership models 1. Types of leaderships 2. Characteristics of a leader. 3. Leadership techniques. 5. Teamwork 1. Why is teamwork important? 2. Advantages and disadvantages of teamwork. 3. Forming effective and balanced teams. 4. Strengthening teams within the organization. 5. Strategies to develop the team’s mission, vision, values, and objectives. 6. Shared objectives vs. personal motivation. 7. Focus and values: how to create team identity. 8. How to create high-performing teams.
Tipus d’activitat Hores amb professor Hores sense professor Hores virtuals amb professor Total Aprenentatge basat en problemes (PBL) 6,00 35,00 0 41,00 Debat 6,00 10,00 0 16,00 Sessió expositiva 9,00 0 0 9,00 Sessió participativa 9,00 0 0 9,00 Total 30,00 45,00 0 75
Davies, Brent (2010 ). Developing successful leadership. Dordrecht: Springer Netherlands :Imprint: Springer. Recuperat 22-06-2016, a http://dx.doi.org/10.1007/978-90-481-9106-2 Catàleg Carter, Carol (2012). Keys to Success Teamwork and Leadership (Paperback). Pearson. SarahLloyd-Hughes (2011). HowtoBeBrilliantatPublicSpeaking.Anyaudience.Anysituation. pearson Educational Press. Goleman, Daniel (1995). Emotional Intelligence. Bantam Books. Covey, Stephen (1989). The Seven Habits of Effective People. Free Press. Heifetz, Ronald A. (1994). Leadership without Easy Answers. Belknap Press. Porter, Michael E. (1980). Competitive Strategy. Free Press. Leadership (2005. London: Sage Publications. , a http://lea.sagepub.com Catàleg Sugerman, Jeffrey. (2011). The 8 dimensions of leadership :. San Francisco: Berrett-Koehler. Catàleg Locke, Edwin A.. (1999). The Essence of leadership :. Lanham, Md.: Lexington Books. Catàleg
Activitats d'avaluació: Descripció de l'activitat Avaluació de l'activitat % Recuperable Designing a presenting teamwork activity Si 35 No Discussion Si 30 No Case studies and quizzes Si 35 No
A minimum grade of 5 out of 10 is required to pass the final assessment. If a student chooses a one-off assessment (evaluación única), then he/she must inform the teacher in charge. In this case, the student will be evaluated in the final exam (100%). There is the possibility of retaking the subject for those students that do not pass the course. Criteris específics de la nota «No Presentat»:no fer l'avaluació continua ni l'única Avaluació única:FINAL EXAM: Requisits mínims per aprovar:Per considerar superada l’assignatura, caldrà obtenir una qualificació mínima de 5.0
Students with pending English subjects should not register. Students are encouraged to learn as autonomously as possible, acquiring the knowledge and skills targeted in each topic of the course and of additional material used in the classroom. Theory-based classes, case studies, and problem-solving learning will be used to deal with these and other concepts related to the English language.