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General information

Academic year:
2025
Description:
General introduction to marketing in order that the future professional can commercialize their projects. 021 Commercial diagnosis commercial. DAFO table 022 Market study 023 To define and interpret market aims 024 Marketing plan 025 Specific marketing
ECTS credits:
6
Course coordinator:
Lorena Rodriguez Garcia

Groups

Group A

Duration:
Annual
Teaching staff:
Language of the classes:
English (100%)

Competences

  • B1. Collect, select, evaluate and transmit information effectively and efficiently, depending on objectives, sources and formats
  • B5. Work as a team, establishing relationships that enhance cooperation and maintain them on an ongoing basis
  • B8. Evaluate own activities and learnings, and develop strategies to improve them
  • E9. Analyze, prepare and develop innovation and communication policies for a company in the field of corporate identity

Syllabus

1. 1. Introduction to Digital & Offline Marketing

          1.1. Introduction to the basic concepts of digital and offline marketing

          1.2. The evolution of marketing in the digital age

          1.3. Digital and offline marketing channels

2. Buyer Persona – Target Audience

          2.1. What is the Buyer Persona? The new relationship with the Buyer Persona

          2.2. Market Segmentation vs Buyer Persona

          2.3. Useful tools for creating buyer persona

3. Customer Journey

          3.1. What is the customer journey and why is it important?

          3.2. The stages of the customer journey: Awareness, consideration, decision, and post-purchase

          3.3. How to map an effective customer journey for a campaign

          3.4. Introduction to email marketing and best practices

          3.5. Understanding how Customer Relationship Management (CRM) systems work

          3.6. Email marketing tools

4. Sustainable and Ethical Marketing

          4.1. Definition of sustainable marketing and ethical principles

          4.2. Corporate Social Responsibility (CSR) and its impact on brand image

          4.3. How to communicate sustainable values without falling into greenwashing

          4.4. Ethical marketing strategies: transparency, honesty, and customer respect

5. Organic Search Engine Positioning (SEO)

          5.1. Introduction to the fundamentals of SEO

          5.2. Learning how to conduct keyword research

          5.3. Types of SEO: on-page (content optimization) and off-page (external links)

          5.4. Content optimization: titles, meta descriptions, H1–H3 tags

6. Search Engine Advertising and Google Platforms (SEM)

          6.1. What is SEM (Search Engine Marketing) and how it differs from SEO

          6.2. Introduction to Google Ads: setting up a basic campaign

          6.3. SEM campaign structure: keywords, ads, ad groups, budget

7. Social Media Marketing

          7.1. Analysis and evolution of Social Networks

          7.2. Integration of the Social Networks plan in the company's marketing strategy.

          7.3. Social Networks as a communication tool in the company

          7.4. Content creation from the marketing strategy

          7.5. Infuencer Marketing

8. Strategy Types and Integration of Digital Tools

          8.1. Developing an integrated digital strategy plan

          8.2. Planning a campaign that combines SEO, SEM, social ads, and email marketing

Activities

Activity type Hours with a teacher Hours without a teacher Virtual hours with a teacher Total
Analysis / case study 30,00 120,00 0 150,00
Total 30,00 120,00 0 150

Bibliography

    Assessment and Grading

    Assessment activities:

    Description of the activity Assessment Activity % Remediable subject
    End of Course Test At the end of the semester, there will be a test where the knowledge worked on during the course will be evaluated 30 No
    Practical work during the course Active follow-up in class and evaluation of acquired knowledge. 70 No

    Grading

    The evaluation criteria is mainly based on:

    1. 70% will come from 5 team work that will be done and also
    oral presented.

    2- The final test will represent 30%

    To pass the subject it will be necessary to pass both blocks.

    Specific criteria for the "No show" grade:
    -

    Single Assessment:
    ue to the characteristics of this subject, the single evaluation option is not contemplated. The connections, learning strategies and competencies that this subject imply a continuous maturation work in which, progressively, the students obtain feedback from the various assessments thanks to the continuous evaluation. The various assessment tasks that are contemplated are intended from a progress in the complexity so that the students are consolidating and reinforcing the learning and competencies to be achieved.

    Minimum requirements to pass:
    To pass the subject it will be necessary to pass both blocks.

    Mentorship

    You can contact me through Intreram or direct email. I will respond to emails within a maximum of 48 hours on working days. Tutoring can be individual or group depending on the topic and face-to-face or online.

    Communication and interaction with students


    Communication will be done by email, Moodle notices and news forum, WhatsApp/Telegram groups, or others.

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