8. Treballar en equip, establint aquelles relacions que més poden ajudar a fer aflorar potencialitats de cooperació i mantenir-les de manera contínua. 9. Tenir habilitat per a les relacions personals en qualsevol context i situació. 12. Coordinar i liderar projectes de treball o altres activitats 15. Identificar i comprendre els principals agents turístics 20. Analitzar les característiques i iniciatives de la direcció, gestió i planificació turística
1. Introduction 2. Concepts concerning HR management 3. Strategies in HR management 4. HR management in practice 5. Tools for management
Tipus d’activitat Hores amb professor Hores sense professor Total Altres 0 6,00 6,00 Exposició dels estudiants 1,50 1,50 3,00 Prova d'avaluació 1,50 5,50 7,00 Seminaris 3,00 6,00 9,00 Sessió participativa 13,00 13,00 26,00 Treball en equip 3,00 12,00 15,00 Tutories de grup 3,00 6,00 9,00 Total 25,00 50,00 75
Acosta, Alberto Jorge (cop. 2002 ). Recursos humanos en empresas de turismo y hostelería . Madrid [etc.]: Prentice Hall. Catàleg Baum, Tom (1995 ). Managing human resources : in the European tourism and the hospitality industry : a strategic approach . London (etc.): Chapman & Hall. Catàleg Martín Rojo, Inmaculada (cop. 2010 ). Administración de los recursos humanos en las empresas turísticas . Madrid: Pirámide. Catàleg Nickson, Dennis (2007 ). Human resource management for the hospitality and tourism industries . Oxford: Butterworth-Heinemann. Catàleg Watson, Sandra (2002 ). Human resource management : international perspectives inhospitality and tourism . New York: Continuum. Catàleg
Activitats d'avaluació: Descripció de l'activitat Avaluació de l'activitat % Individual exercises There will be at least three different individual exercises. Each of the three different parts in the evaluation system will need a minimum mark of 4 in order to pass the course. In case one student has one or more marks below 4, he/she will not be able to pass the course. 20 Group project final presentation The group project will have at least two deliverables plus the final document and presentation. Each of the three different parts in the evaluation system will need a minimum mark of 4 in order to pass the course. In case one student has one or more marks below 4, he/she will not be able to pass the course. 40 Exam The exam will be case-study oriented. Each of the three different parts in the evaluation system will need a minimum mark of 4 in order to pass the course. In case one student has one or more marks below 4, he/she will not be able to pass the course. 40
This course will be evaluated by means of three different activities: - individual exercises: 20% - group project: 40% - final exam : 40% There will be at least three different individual exercises. The group project will have at least two deliverables plus the final document and presentation. The exam will be case-study oriented. Each of the three different parts will need a minimum mark of 4 in order to pass the course. In case one student has one or more marks below 4, he/she will not be able to pass the course.