1. Section I: Conceptual Part
1.1. Knowledge concepts and definition
1.1.1. Data,Information & Knowledge
1.1.2. Knowledge Classification
1.1.3. Knowledge creation processes
1.2. Knowledge management concepts and models
1.2.1. Knowledge Perspectives
1.2.2. The role and the effect of Information Technology in KM Systems
1.2.3. Knowledge Management Principles
2. Section II: Procedural Part
2.1. Use of KM tools and technologies
2.1.1. KM Technology classification
2.1.2. Association of KM tools to knowledge processes
2.2. Knowledge in different organizational contexts.
2.2.1. Knowledge processes in global multinational
2.2.2. Knowledge processes in network/virtual organizations
2.2.3. Knowledge processes in engineering organizations
3. Section III: Behavioral Part
3.1. Social and cultural variables and values affecting organizational knowledge management
3.1.1. Motivation for sharing knowledge
3.1.2. Power, conflict and knowledge processes
Final Mark = 0.65 Course activities + 0.35 Final exam
Criteris específics de la nota «No Presentat»:
The Non Attended (NA) mark will be provided if the student leaves the continuous evaluation before and do not attend the final exam. If continuous evaluation is left after an specific date, students will not have a Non Attended (NA) as a final mark.