Estudia

• Desenvolupar l'habilitat per argumentar i expressar-se de manera coherent i intel · ligible per elaborar textos escrits comprensibles i organitzats, així com per exposar resultats oralment i en públic
• Dissenyar i aplicar processos i estratègies comunicatives en els diversos àmbits de treball, seleccionant i utilitzant les tecnologies de la informació i la comunicació més adequades
• Utilitzar els idiomes estrangers estudiats com a vehicles normalitzats de comunicació internacional

1. UNIT 1: ARRIVALS . Welcoming . Greeting and introducing . Car hire . Describing arrival services . Grammar point: Past tenses I

2. UNIT 2: A PLACE TO STAY . How guests see hotels . Registering new arrivals . Hotel services . The structure of modern hotels . Grammar point: Past tenses II

3. UNIT 3: TOURIST INFORMATION SERVICES . Tourist Information Centres . Giving directions . Making recommendations . Grammar point: Conditionals

4. UNIT 4: HOLIDAY REP . Types of holiday reps . Giving a welcoming meeting talk . Advice and obligation . Holiday health . Tips on tipping . Grammar point: Modal verbs

5. UNIT 5: EATING OUT . Food tourism . Describing dishes . Introducing the food of a region . Describing kitchen utensils

• Walker, Robin and Harding, Keith (2015). OXFORD ENGLISH FOR CAREERS: TOURISM 2. Oxford University Press.
• Murphy, Raymond (2015). ENGLISH GRAMMAR IN USE (with answers): Intermediate. Cambridge University Press..

Activitats d'avaluació:

The system of Continuous Evaluation for this course is only possible for students with a minimum of 80% attendance (unless legally justified and confirmed by the Academic Board of Directors). 80% attendance means that a maximum of 20 hours may be missed in total. _

The Final Continuous Evaluation consists of:

A)- The January exam mark: 30% which covers the study period October to January (75% written and 25% oral). It is obligatory to sit both parts of the exam together (Oral + Written)
B)- The May exam mark: 50% which covers the study period February to May. (75% written and 25% oral). It is obligatory to sit both parts of the exam together (Oral + Written)
C)- Evaluated exercises, tasks, tests and student participation: 20% from October to May.
The January mark is part of the final evaluation mark in May (30%). A student who fails the January Exam, continues the course, and sits the Continuous May exam.
The students who fail the Continuous Evaluation in May will be re-evaluated in the Continuous Global Re-sit Exam (Reevaluación), also in May, which covers all the work studied from October to May (20% oral exam, 60% written exam, 20% exercises, tests, tasks and student participation).

The Continuous Evaluation students who do not have 80% attendance will be evaluated in the Continuous Global Re-sit Exam in May.
This exam includes all the work covered from October to May. (20% oral exam, 60% written exam, 20% exercises, tests, tasks and student participation). Due to the extent of the content to be examined, the duration of the Continuous Global Re-sit Exam will be longer than that of the Continuous Evaluation Exams.
There is no further re-sit for students who fail this exam.

The students who choose the Global Evaluation at the beginning of the course must sit the Global Exam in May. It is not possible to change from the system chosen at the beginning of the course (unless due to exceptional circumstances).
This exam includes all the work covered from October to May. (No evaluation mark for exercises, tasks, tests or student participation is included). The Global Exam consists of a written exam (80%) and an oral exam (20%).
Due to the extent of the content to be examined, the duration of the Global Exam will be longer than that of the Continuous Evaluation Exams.

To qualify for the Global Evaluation system, it is necessary for the student to complete some pieces of work set by the teacher. (At the teacher’s discretion). Although these pieces of work are not evaluated in the Global Exam, they must achieve a pass mark in quality to be accepted. The pieces of work must be handed in by email or Moodle by the deadline set in each case previous to the Global Exam. To the contrary, the student will lose the right to sit the Global Exam in May.

The students who fail the Global Exam or who do not sit the Global Exam will be re-evaluated in the Global Re-sit Exam (Reevaluación) which will be subject to the same conditions as the Global Exam. (80% Written exam, 20% Oral exam).
The pieces of work mentioned in the Global Exam conditions, unless handed in previously, continue to be a prerequisite for the Re-sit Exam. They must be sent by email or by Moodle before the Global Re-sit Exam by the deadline set in each case, otherwise they will not be accepted by the teacher, and consequently, the student will lose the right to sit the Global Re-sit Exam. Although these pieces of work are not evaluated in the Global Re-sit Exam, they must achieve a pass mark in quality to be accepted.


The students who are exempt from class (ex-students, repeat students) must sit the Global Exam in May. This exam includes all the work covered throughout the year from October to May (no evaluation mark for exercises, tasks, texts or student participation is included). The Global Exam consists of a written exam (80%) and an oral exam (20%).
Due to the extent of the content to be examined, the duration of the Global Exam will be longer than that of the Continuous Evaluation Exams.
The students exempt from class who fail the Global Exam will be re-evaluated in the Global Re-sit Exam (Reevaluación) which will be subject to the same conditions as the Global Exam.

Criteris específics de la nota «No Presentat»:
A student who does not sit any of the exams applicable –Continuous or Global Evaluation– (ordinary or re-sit) or parts of these exams (oral or written) will be considered “Not presented”.