1. Giving directions to tourists
2. Dealing with complaints
3. Renting a car
4. English for presentations – important phrases and vocabulary. Explaining charts and graphs.
5. Registering new arrivals at hotels
6. Giving tourist information
Requirements and process of retaking test
The student retakes the subject taking a retaking exam consisting of four parts: speaking (40% of the final grade), listening (20% of the final grade), writing (20% of the final grade), and a reading (20% of the final grade).
Assessment criteria via competences
Teachers will use detailed performance descriptors (Rubrics) when assessing the writing and speaking activities as well as the listening and reading tasks. These band descriptors will be provided to students at the beginning of the course. The following four categories will be considered:
• task achievement
• coherence and cohesion
• lexical resource
• grammatical range and accuracy
The student passes the subject with a 5 = passed, and fails with less than 5.
Criteris específics de la nota «No Presentat»:
L'alumne/a obté la qualificació de "No presentat" en no seguir l'avaluació continuada ni presentar-se a l'examen de recuperació final.