Estudia

• CE7 Analitzar contextos per identificar les oportunitats que ofereixen, els seus potencials, i també els punts dèbils i les possibles amenaces a l'hora de projectar qualsevol iniciativa
• CG6 Reconéixer i valorar les innovacions de les Tecnologies de la informació i la comunicació i adaptar-les al propi àmbit de treball o al servei dels objectius de la investigació que es desenvolupi

1. Course introduction and rationale

          1.1. What ‘What is HR-Management and its function in the hospitality industry

          1.2. Main concepts

          1.3. The Employee life cycle

2. Recruiting & Selection

          2.1. Introduction to the recruiting process

          2.2. Job description & employee profile

          2.3. Reading & writing CVs

          2.4. Conducting job interviews and using psychometric tests

3. Legal aspects of HR

          3.1. Introduction to employment law

          3.2. Architecture and sources of labor law in Spain

          3.3. Contract of services vs. contract for the provision of service

          3.4. Social security

          3.5. Types of contracts under Spanish labor law

4. Orientation, Training & Development

          4.1. Onboarding phase and practices

          4.2. Motivation theory

          4.3. Training and professional development

          4.4. Evaluation of employee programs

5. Discipline & dismissal

          5.1. Discipline under Spanish labor law

          5.2. Dismissal procedure and types

          5.3. End of contract

6. Leadership skills

          6.1. Communication skills

          6.2. Teamwork and team-development

          6.3. Leadership

          6.4. Intercultural aspects

• Dennis Nickson (2006). Human Resource Management for the Hospitality and Tourism. Routledge.
• Michael Boella & Steven Goss-Turner (2005). Human Resource Management in the Hospitality Industry: An Introductory Guide. Routledge.
• David K. Hayes & Jack D. Ninemeier (2008). Human Resources Management in the Hospitality Industry: Study Guide. John Wiley & Sons.

Activitats d'avaluació:

Continuos assessment (mandatory)
- Presentation in class - case studies (preparation, presentation): 25% of the grade
- Team development work - 25% of the grade
- Theoretical tests - Two examens, 50% of the grade (25% each)


The retake consist on a wirtten exam. 100% of the final grade. The maximum grade to pass the course is 5 out of 10.


In cases where the lecturers have doubts regarding the authorship of any assessment task, the student may be required to attend an in-person or synchronous interview (which may be recorded) in order to verify their knowledge and competencies and to ensure the authorship of the assessment work. If it is not possible to guarantee that the student is the author of the assessment task, it will receive a failing grade

Criteris específics de la nota «No Presentat»:
If a student do not pass the test test(s), or does not ndo the team work developemnt, or the case studies, the final grade will be “Not Presented” (N.P.).

Avaluació única:
100% of the grade - Final Exam

The retake will consist in a Final Exam

Requisits mínims per aprovar:
To pass the course the student has to obtain a minimum grade of 5 for each of the activities.

Tutorial meetings can be requested by sending an email directly to the teacher of the subject. Tutorials may be carried out either in person or remotely through an appropriate channel.

During the class hour, all necessary instructions will be given to follow up on the subject. If necessary, an email or message on the moodle-learning platform will be sent to the whole class or to the students concerned.

Attendance and active participation are essential for comprehending what is discussed in class, therefore it is mandatory for completing this subject.