Dades generals

Curs acadèmic:
Nivell d'anglès adequat per la preparació de comunicacions orals i escrites en temes profesionals hotelers i de restauració
Crèdits ECTS:


Grup A

Idioma de les classes:
Anglès (100%)

Grup B

Idioma de les classes:
Anglès (100%)

Grup ER

Idioma de les classes:
Anglès (100%)


  • Desenvolupar l'habilitat per argumentar i expressar-se de manera coherent i intel · ligible per elaborar textos escrits comprensibles i organitzats, així com per exposar resultats oralment i en públic
  • Dissenyar i aplicar processos i estratègies comunicatives en els diversos àmbits de treball, seleccionant i utilitzant les tecnologies de la informació i la comunicació més adequades
  • Utilitzar els idiomes estrangers estudiats com a vehicles normalitzats de comunicació internacional


1. Course Introduction

2. Unit 1. Communication: Language related to communication. Assessed writing: essay.

3. Unit 2. International Marketing: Language related to marketing concepts, noun compound nouns and noun phrases. Assessed presentation.

4. Unit 3. Building Relationships: Language related to describing relationships, multi-word verbs. Assessed group presentation & individual writing: business report.

5. Unit 5. Job Satisfaction: Language related to motivational factors at work, passives. Assessed presentation.

6. Unit 8. Team Building: Language related to working in teams, prefixes & modal perfect. Assessed presentation.

7. Final Presentation proposal. Assessed writing: academic proposal.

8. Unit 9. Raising Finance: Language related to financial terms, raising finance, dependent preposition. Assessed writing: business plan.

9. Unit 10. Customer Service. Language related to customer service, complaints, gerunds. Assessed writing: business report.

10. Final Presentation: Assessed final research project presentation.


Tipus d’activitat Hores amb professor Hores sense professor Total
Anàlisi / estudi de casos 4 0 4
Aprenentatge basat en problemes (PBL) 5 0 5
Cerca d'informació 0 40 40
Debat 20 0 20
Elaboració de treballs 0 50 50
Exposició dels estudiants 10 0 10
Lectura / comentari de textos 5 0 5
Treball en equip 12 0 12
Visionat/audició de documents 4 0 4
Total 60 90 150


  • Cotton, David, Falvey, David, Kent, Simon (2016). Market Leader: Upper Intermediate. Pearson.

Avaluació i qualificació

Activitats d'avaluació:

Descripció de l'activitat Avaluació de l'activitat %
Students are expected to participate fully in class activities demonstrating their command of the language. Students are evaluated on their command of the language, pronunciation, grammar and appropriate vocabulary. 10
Students must develop their written skills through the required writing activities during the course. There are a required number of written activities which students must submit. Students must demonstrate an understanding of the concepts discussed in class using an appropriate level of grammar, vocabulary and style. 35
Oral skills are one of the most important areas of the course and students must demonstrate their ability in this area. There are a required number of class presentations in which students will be assessed on content, delivery, pronunciation and relevancy. 35
Final presentation. All students must give a presentation on an approved subject of their choice but which must contain some area of original research or study. Assessment is based on the same criteria as class presentations. 20


Evaluation systems

The ordinary evaluation system is Continuous Evaluation for all students. Global Evaluation (no class attendance required) is limited to students from previous courses and, in some very special cases, students who are explicitly authorized by the Academic Board of Directors to undergo global evaluation in this subject.

For Continuous Evaluation, a minimum of 80% class attendance is required, regardless of any justification for non-attendance. Only those absences which are reported by the Academic Board of Directors will not be counted as non-attendance. Students who do not meet the attendance requirement will lose the benefits and partial grades of Continuous Evaluation and must sit a global evaluation, without any further re-sit.

The final marks of Continuous Evaluation will be communicated before the end of the teaching period (May 15, 2020), and in any case before the Global Evaluation period begins.

Both in Continuous Evaluation and in Global Evaluation there is an option of re-evaluation (re-sit) if the passing grade is not reached; the conditions are detailed below.

The system of Continuous assessment for this course is only possible for students with a minimum of 80% attendance before mid-course and the end of course. This means that a maximum of 3 sessions (7.5 hours) may be missed in each of the two periods, with an overall maximum of 5 sessions (12.5 hours).

Students who fail the Continuous assessment will be re-evaluated in the Global Re-sit Exam (Reevaluación), which covers all the work studied from October to May (80% written exam, 20% final presentation)

Continuous Assessment students who do not have 80% attendance will be evaluated in the Global Re-sit Exam (Reevaluación), which includes all the work covered from October to May. (80% written exam, 20% final presentation).

Students who are entitled to choose the Global Evaluation are exempt from class and must sit the Global Exam in May. This exam includes all the work covered from October to May. (No evaluation mark for class participation is included.) The Global Exam consists of a written exam 80% and final presentation 20%.

The students who fail the Global Exam will be re-evaluated in the Global Re-sit Exam (Reevaluación). They are only required to re-sit the part they have failed.

NOTE: All students must obtain a minimum of 50% in the class component (continuous assessment)/written exam and the final presentation separately to pass the course. Partial grades will not be kept for the following year.

Criteris específics de la nota «No Presentat»:
A student who fails to sit at least one of the evaluations mentioned above (continuous assessment activities and/or global exams) will be qualified “No presentado”.


It is assumed that students will have a sufficient level of English to meet the requirements of the course.