Estudia

• Desenvolupar l'habilitat per argumentar i expressar-se de manera coherent i intel · ligible per elaborar textos escrits comprensibles i organitzats, així com per exposar resultats oralment i en públic
• Dissenyar i aplicar processos i estratègies comunicatives en els diversos àmbits de treball, seleccionant i utilitzant les tecnologies de la informació i la comunicació més adequades
• Utilitzar els idiomes estrangers estudiats com a vehicles normalitzats de comunicació internacional
• Criticar la pertinència dels informes resultants de la investigació, l'avaluació o la intervenció

1. TOURISM BOOK 2:

2. BUSINESS TRAVEL. - Business travel terms. Cultural awareness: - Describing dimension, capacity and facilities; - Conferences and exhibitions; - Grammar Point: Gerunds and infinitives.

3. TOURISM BOOK 3:

4. NTOs: - National Tourism Organizations (NTOs); - Designing a trade fair stand; - Running meetings; - Preparing a market profile; - Grammar Point: Reported speech.

5. MANAGING TOUR OPERATIONS: - Tour operations and contracts; - Degrees of future probability; - Negotiating; - Co-creation.

6. HOTEL MANAGEMENT - The structure of the hotel trade - Making comparisons - Describing skills and personality - Human resource management - Job interviews-preparation and techniques

7. E-TRAVEL: - The vocabulary of on- line travel sales distribution; - Information and communication technologies and travel distribution; - Formal and informal registers in professional e-mails; - Preparing and introducing presentations; - Grammar Point: Relative clauses.

8. EVENTS MANAGEMENT: - Explaining and defining; - Events organizer job description; - Trouble shooting; - Organizing a fam. trip; - Briefing and clarifying arrangements; - Work experience.

9. SUSTAINABLE TOURISM: - Ecotourism and the sustainable development of tourism; - Minimizing the tourism footprint; - Presenting guidelines to ecotourism operators; - Writing commands and requests without causing offence; - Sending and internal memo about sustainable policies.

• Robin Walker and Keith Harding (2007). OXFORD ENGLISH FOR CAREERS: TOURISM 2. Oxford University Press.
• Robin Walker and Keith Harding (2009). OXFORD ENGLISH FOR CAREERS: TOURISM 3. Oxford University Press.
• Raymond Murphy (2012). ENGLISH GRAMMAR IN USE (with answers). Cambridge University Press..
• various (2016). Market Leader. Longman.

Activitats d'avaluació:

Evaluation systems

The ordinary evaluation system is Continuous Evaluation for all students. Global Evaluation (no class attendance required) is limited to students from previous courses and, in some very special cases, students who are explicitly authorized by the Academic Board of Directors to undergo global evaluation in this subject.

For Continuous Evaluation, a minimum of 80 % class attendance is required, regardless of any justification for non-attendance. Only those absences which are legally justified and confirmed by the Academic Board of Directors will not be counted as non-attendance. Students who do not meet the attendance requirement will lose the benefits and partial grades of Continuous Evaluation and must sit a global evaluation, without any further re-sit.
In the event that a non-attendance reported by the Academic Board of Directors affects an assessment activity, an alternative will be considered to the extent that the activity requires it.

In the case of students with special needs and whose situation has been communicated by the Academic Direction, an appropriate adaptation of the evaluation will be considered in order to guarantee equal opportunities.

The final marks of Continuous Evaluation will be communicated before the end of the teaching period, and in any case before the Global Evaluation period begins.

Both in Continuous Evaluation and in Global Evaluation there is an option of re-evaluation (re-sit) if the passing grade is not reached; the conditions are detailed below.


The Continuous Evaluation consists of:

A) The average of all the Evaluated units from September to March: 60%.
These units will not be re-evaluated separately.

B) The Evaluated exercises, tasks and student participation from September to March: 20%.

C) The Presentation mark: 20%. *This part of the evaluation must be repeated if the minimum mark (5/10) is not achieved regardless of the average mark from sections A+B+C.


To pass the Continuous evaluation an average pass mark of 5 (A+B+C) is required (*See section C above). The marks obtained, whether pass or fail, are used to calculate the average mark.


The students who fail the Continuous Evaluation will be re-evaluated in a Global Re-sit Evaluation, which covers the study period September to March (oral and written test, and presentation).
There is no further re-sit for students who fail this evaluation.

If the student passes the Presentation, but fails A+B+C, the Presentation mark will be saved for the Global Re-sit Evaluation (for that year only). The student will sit the Re-Sit Exam.

On the other hand, if the student fails the Re-sit of the Presentation, the final mark of the Course will be the average of A+B+C regardless of the individual marks. There is no further re-sit.

The Continuous Evaluation students who do not have 80% attendance will be evaluated in the Global Re-sit Evaluation, which covers the study period September to March (oral and written test, and presentation).
There is no further re-sit for students who fail this evaluation.


Ex-students or repeat students (previous years) and/or special cases (students authorized by the Academic Board of Directors) must undergo a Global Evaluation (Recuperación) in May. This includes all the work covered throughout the year from September to March (oral and written test, and presentation). The written test, the oral test and the Presentation are inseparable and the three parts must be taken for the exam to be evaluated.

If these students fail the Global Evaluation, they will be re-evaluated in the Global Re-sit (Reevaluación) which will be subject to the same conditions as the Global Evaluation.

Criteris específics de la nota «No Presentat»:
A student who does not sit any of the evaluation activities and exams or parts of these exams will be considered “Not Presented”.

Avaluació única:
The ordinary evaluation system is Continuous Evaluation for all students. Global Evaluation (no class attendance required) is limited to students from previous courses and, in some very special cases, students who are explicitly authorized by the Academic Board of Directors to undergo global evaluation in this subject.

Requisits mínims per aprovar:
Per considerar superada l’assignatura, caldrà obtenir una qualificació mínima de 5.0

Tutorial meetings can be requested by sending an e-mail directly to the teacher of the subject. Tutorials may be carried out either in person or remotely through an appropriate channel.

During the class hour, all necessary instructions will be given to follow up on the subject. If necessary, an e-mail will be sent to the whole class or to the students concerned.