Estudia

• Desenvolupar l'habilitat per argumentar i expressar-se de manera coherent i intel · ligible per elaborar textos escrits comprensibles i organitzats, així com per exposar resultats oralment i en públic
• Dissenyar i aplicar processos i estratègies comunicatives en els diversos àmbits de treball, seleccionant i utilitzant les tecnologies de la informació i la comunicació més adequades
• Utilitzar els idiomes estrangers estudiats com a vehicles normalitzats de comunicació internacional
• Criticar la pertinència dels informes resultants de la investigació, l'avaluació o la intervenció

1. Topic 1: BUSINESS HOTELS / TRAVELLERS

2. Changes in business travel. a) Reading comprehension b) Idioms and metaphors c) Conversation topic

3. Business travel terms. Cultural Awareness. a) Vocabulary exercises - Fill in the gaps b) Listening comprehension c) Reading comprehension d) Conversation topic

4. Hotels: Business facilities. a) Vocabulary exercise: Matching exercise b) Expressions: Describing dimensions c) Conversation topic (Presentation)

5. Business travel and pleasure. a) Reading comprehension b) Speaking activity

6. Topic 2: BRANDING AND NTOs

7. Branding in the hospitality industry. a) Listening comprehension b) Reading comprehension

8. Hotels of the future. a) Listening comprehension b) Grammar: predicting future technological developments c) Reading comprehension d) Case study: discussion: concerning the best choice of hotel for investment

9. The roles of the NTOs. Running meetings. a) Reading comprehension b) Listening comprehension c) Conversation activity- Useful expressions d) Grammar: Relative clauses

10. Brand image. a) Reading comprehension b) Listening comprehension c) Vocabulary- Matching exercise

11. Market Research. a) Reading comprehension b) Presentation

12. Topic 3: EVENTS MANAGEMENT

13. Events organizer job description. a) Listening comprehension b) Vocabulary exercise c) Vocabulary (Acronyms)

14. Trouble shooting. Organizing a fam trip. Briefing and clarifying arrangements. a) Conversation topic b) Vocabulary exercise c) Listening comprehension d) Expressions e) Vocabulary: Collocations with EVENT f) Grammar: Expressing hypothetical situations

15. Events concept. a) Listening comprehension b) Reading comprehension

16. Understanding contracts. a) Reading comprehension b) Vocabulary: - Fill in the spaces exercises

17. Presentation topic draw

18. Topic 4: SUSTAINABLE TOURISM

19. Ecotourism and the sustainable development of tourism. Presenting guidelines to ecotourism operators. a) Vocabulary exercise b) Listening comprehension c) Reading exercise d) Conversation topic e) Grammar: Reported Speech

20. Writing commands and requests without causing offence. Sending an internal memo. a) Listening exercise b) Reading exercise c) Language exercise d) Conversation topic

21. Topic 5: HOTEL MANAGEMENT

22. The structure of the hotel trade. a) Reading comprehension b) Vocabulary exercise c) Comparing hotel groups

23. Managing a hotel. Team building. a) Listening comprehension b) Conversation activity: Rewarding good service c) Reading comprehension

24. Describing skills and personality. Human resource Management. a) Reading comprehension b) Vocabulary exercise c) Job interview techniques d) Listening comprehension

25. Exam Period

• Peter Strutt (2021). ENGLISH FOR INTERNATIONAL TOURISM. Intermediate. Pearson.
• Peter Strutt (2019). ENGLISH FOR INTERNATIONAL TOURISM. Upper intermediate. Pearson.
• Raymond Murphy (2019). ENGLISH GRAMMAR IN USE (with answers). Cambridge University Press.

Activitats d'avaluació:

1. Assessment system
? Continuous assessment (mandatory)
? Global assessment (only in special cases):
• For repeating courses from previous years.
• In cases approved by the Academic Directorate.

2. Attendance required for continuous assessment
? Minimum 80% attendance in classes
? No justified absences for theory classes. Only absences accepted by the Academic Directorate are valid.
• If an accepted absence affects an assessment, an alternative will be offered.
? Results of the continuous assessment will be shared before the end of the teaching period.

3. Second chance (reassessment)
? Mandatory for students who fail or do not meet the attendance requirement.
? Exam dates will not be changed (except for serious, documented reasons).
• Examples of invalid reasons: driving test, travel, mild illness.


4. Support for special needs
? If a student has special needs, the Academic Directorate will inform the teaching staff.
? Assessment will be adapted to ensure equal opportunities.

5. ZERO tolerance for cheating
? If a student cheats in any assessment --> Fail (grade 0) with no second chance.
? A disciplinary process will begin.

6. Submission of assignments
? Deadline: maximum 24 hours after the original due date.
• More than 24 hours late --> Grade 0.
• Less than 24 hours late --> Maximum grade of the assignment: 5 (if passed).
? Teachers may apply stricter rules.


Continuous Evaluation

? Assessment components:
A) First Term Exam (December-February): 30% of the final mark.
o Covers September to January (80% written, 20% oral).
o Both parts (oral + written) must be taken together.
B) Second Term Exam (May): 30% of the final mark.
o Covers February to May (80% written, 20% oral).
o Both parts (oral + written) must be taken together.
C) Evaluated exercises and tasks (from September to May): 20% of the final mark.
D) Presentation: 20% of the final mark.
? The final mark of the subject is the weighted average of A + B + C + D.
? Special conditions:
• If the minimum mark (5/10) is not achieved for the Presentation, students must take partial or global Re-sit Evaluation to pass the subject, but it is not possible to take both partial and global re-sit.
• If the student passes the Presentation, but fails the average of A+B+C, the Presentation mark will be saved for the Global Re-sit Evaluation (for that year only). The student will take the Re-sit written and oral test.
? Students who do not pass the subject (fail mark or lack of attendance) will have to take the full re-sit evaluation.
If they do not take the re-sit (partial or full), the final grade will be “Not Presented” (N.P.).



Global Evaluation

? Ex-students, repeat students and special cases (authorized by the Academic Directorate) must take the Global Evaluation in May.
? Covers all work from September to May.
? Assessment components:
• 65% written test
• 15% oral test
• 20% presentation
? All three parts are obligatory. For students who do not take them all, the final grade will be “Not Presented” (N.P.).
? There is no partial re-sit.
? Students who do not pass the subject will be re-evaluated in the Global Re-sit (Reevaluación) under the same conditions.
If they do not take the re-sit, the final grade will be “Not Presented” (N.P.).


Re-sit Evaluation (Reevaluación)

? The re-sit evaluation is for students who:
• Fail the subject in Continuous Evaluation in May, or
• Have less than 80% attendance in Continuous Evaluation, or
• Are Global Evaluation students who fail the subject.
? It covers all work studied from September to May (written test 65%, oral test 15%, presentation 20%).
? All three parts are obligatory. For students who do not take them all, the final grade will be “Not Presented” (N.P.).
? It is not possible to take both partial and full re-evaluation.
? There is no further re-sit for students who fail this exam.
? The maximum grade for the re-sit evaluation is 5 out of 10.

Criteris específics de la nota «No Presentat»:
If a student fails the subject and does not take the reassessment test(s), the final grade will be “Not Presented” (N.P.).

Avaluació única:
The ordinary evaluation system is Continuous Evaluation for all students. Global Evaluation (no class attendance required) is limited to students from previous courses and, in some very special cases, students who are explicitly authorized by the Academic Board of Directors to undergo global evaluation in this subject.

Requisits mínims per aprovar:
Per considerar superada l’assignatura, caldrà obtenir una qualificació mínima de 5.0

Students can send an email to the teaching staff to request a meeting. The tutorial can take place either in person or online.

All necessary information will be explained during class. If needed, an email will also be sent to the whole group or to the relevant students.
Students must contact EUHT StPOL and teachers exclusively through the institutional email. The institution does not take responsibility for communications made through other digital channels.

In order to enrol for the 4th Year English course, Professional English for the Hospitality Industry, students are required to have successfully passed the FIRST YEAR (B2). Attendance to the 4th Year course for unregistered students is permitted, but there is no evaluation system for them until they are allowed to enrol on this course.