1. Introduction. Legal Framework of Travel Contracts. Regulated Package Travel (8 November 2013, Dr. Josep M. Bech Serrat)
1.1. Legislative instruments: international conventions, secondary EU law. Towards an optional instrument?
1.2. A distinction between a package holiday and a sum of separate services: an important clue when managing tourism products.
2. Package Travel Contract (12 November 2013)
3. Passenger’s Rights (15 November 2013, Dr. Michael Wukoschitz)
4. Tutorial (20 November 2013, Dr. Josep M. Bech Serrat)
4.1. An optional tutorial with Josep M. Bech will be possible on 20th. November 2013 from 16:00 to 18:00 am, room SD1-207 (Edifici Sant Domènec, Tourism Faculty, University of Girona).
5. Providing accommodation and other tourism services. The impact of the EU consumer acquis (22 November 2013)
5.1. Rules applying to service contracts in general. Particular remarks on accommodation.
5.2. The impact of the consumer acquis on managing tourism products: information requirements, distance selling, avoiding unfair contract terms and unfair commercial practices.
6. Final Exam (27 November 2013)
Your assessment
In order to assess your knowledge, you will carry out:
1) A role-play simulation representing 60% of your assessment over the course.
2) A final exam with a multiple choice test, some questions to be answered in writing and, where appropriate, a commentary on text at the end of the course on 27th November 2013. This part will make up the other 40% of your assessment.
So, the formula to calculate the final mark is 'Role-play simulation *0.6 + Final exam *0.4= Final mark'. Mathematically you can pass the subject without taking the final exam.
You will be provided with further details on 8th November 2013.
Criteris específics de la nota «No Presentat»:
A no show will take place if the teaching staff is not provided with a role-play simulation.