Dades generals

Curs acadèmic:
2019
Descripció:
.
Crèdits:
6

Grups

Grup A

Durada:
Semestral, 1r semestre
Professorat:
LLUIS PRATS PLANAGUMA
Idioma de les classes:
Anglès (100%)

Competències

  • CB 1 - Aprenentatge i la creativitat competències: el desenvolupament d'una actitud proactiva cap a la innovació, la capacitat d'adaptar-se als canvis i nous entorns, habilitats per a la presa de decisions i resoldre problemes en situacions d'incertesa, la capacitat per desenvolupar noves idees i utilitzar de manera creativa en un context de gestió, l'ús de la coneixements i capacitats obtinguts en els diferents contextos culturals, la capacitat d'integrar i crear nous coneixements, i fer judicis en entorns complexos i incerts
  • CB 2 - Competències analítiques: capacitat per a definir i seleccionar les prioritats per a l'assoliment dels objectius, el desenvolupament de la consciència crítica per interpretar i avaluar els resultats analítics, la capacitat d'emetre judicis amb informació incompleta o inconsistent, o on no hi ha codis d'ètica o professional o pràctiques d'orientació
  • CB 3 - Competències analítiques: capacitat per definir i seleccionar les prioritats per a l'assoliment dels objectius, el desenvolupament de la consciència crítica per interpretar i avaluar els resultats analítics, la capacitat d'emetre judicis amb informació incompleta o inconsistent, o on no hi ha codis d'ètica o professional o pràctiques d'orientació, la capacitat de cercar, seleccionar i analitzar la literatura rellevant a la investigació i resolució de problemes complexos
  • CB 4 - Competències de comunicació: capacitat de comunicar-se eficaçment conclusions de la investigació i el seu marc conceptual a una diversitat d'audiències, la capacitat d'articular els coneixements adquirits en les presentacions orals i escrites, capacitat d'escollir i aplicar les estratègies de comunicació apropiades de acord amb els objectius estratègics generals de l'organització
  • CB 5 - Competències de l'organització: capacitat per treballar en contextos de responsabilitat social, la capacitat de negociar i arribar a acords justos, la capacitat d'organitzar i dirigir grups o equips intercultural, la capacitat per identificar l'equip d'organització, i les competències individuals, la capacitat per planificar de manera integral i aplicar de forma més equitativa i estratègies sostenibles de desenvolupament turístic per a les generacions presents i futures
  • CE 9 - Capacitat per analitzar críticament, avaluar i aplicar el desenvolupament de destinacions i eines de gestió en una varietat d'escenaris, incloent els instruments financers, la capacitat per crear, gestionar i comercialitzar eficaçment nous productes turístics dirigits a diferents segments del mercat

Altres Competències

  • 1. Define the meaning of smart tourism and of the relevant smart technologies, on which it is sustained, to be able to communicate professionally about this field of tourism business.
  • 2. Identify new opportunities of innovation on the basis of smart technologies, in order to develop new tourism products and processes.
  • 3. Analyze the potential problems of new smart tourism products and processes regarding their potential adoption and use by consumers, service providers, and facilitators in order to assess their effectiveness and provide recommendations for improvement when needed.
  • 4. Assess the viability of developing new smart tourism products and processes in order to give meaningful feedback to ICT and tourism entrepreneurs
  • 5. Communication abilities and language skills. Students should be able to prepare written documents that are clear and concise, using appropriate style for the intended audience, and prepare and deliver oral presentations that are clear, focused, well-structured, and delivered in a professional manner.
  • 6. Teamwork skills: social competence, cognitive and emotional empathy, and leadership practice. Students should be able to participate collaboratively and responsibly in teams and reflect on their own teamwork, and on the team’s processes and ability to achieve outcomes.
  • 7. Ethical responsibility: Students will have a sound awareness of the ethical, social, cultural and environmental implications of business practice.

Continguts

1. Smart Tourism

2. Technological foundations of smart tourism

3. Business foundations of smart tourism

4. Main concerns in the business management of smart tourism

Activitats

Tipus d’activitat Hores amb professor Hores sense professor Total
Anàlisi / estudi de casos 0 0 0
Total 0 0 0

Bibliografia

  • Femenia-Serra, F., & Neuhofer, B. (2018). Smart tourism experiences: conceptualisation, key dimensions and research agenda. Journal of Regional Research,,
  • Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015). Smart tourism: foundations and developments. Electronic Markets,,
  • Jovicic, D. Z. (2019). From the traditional understanding of tourism destination to the smart tourism . Current Issues in Tourism,,
  • Li, Y., Hu, C., Huang, C., & Duan, L. (2017). The concept of smart tourism in the context of tourism information services. Tourism Management.
  • Polese, F., Botti, A., Grimaldi, M., Monda, A., & Vesci, M (2018). Social innovation in smart tourism ecosystems. Sustainability.
  • World Smart Cities Expo (2019). Recuperat , a http://www.smartcityexpo.com/en/congress
  • Anttiroiko, A. V., Valkama, P., & Bailey, S. J. (2014). Smart cities in the new service economy. AI & society,,
  • Dorcic, J., Komsic, J., & Markovic,S. (2019). Mobile technologies and applications towards smart tourism– state of the art. Tourism Review,,
  • Gretzel, U., Werther, H, Koo, C. & Lamsfus, C. (2015). Conceptual foundations for understanding smart tourism ecosystems. Computers in Human Behavior,,
  • Nam, K., Dutt, C. S., Chathoth, P., & Khan, M. S. (2019). Blockchain technology for smart city and smart tourism. Asia Pacific Journal of Tourism Research,,
  • Neuhofer, B. & Buhalis, D. & Ladkin, A. (2015). Smart technologies for personalized experiences. Electronic Markets,,
  • Tripathy, A. K., Tripathy, P. K., Ray, N. K., & Mohanty, S. P. (2018). iTour: The future of smart tourism. IEEE Consumer Electronics Magazine,,

Avaluació i qualificació

Activitats d'avaluació:

Descripció de l'activitat Avaluació de l'activitat %

Qualificació

A - Excellent: For an excellent performance displaying a high level of command of all or nearly all the relevant aspects of the course. No aspect or only a few aspects of the course have minor weaknesses.
B - Very good: For a very good performance displaying a very good command of most relevant aspects of the course. Some of the aspects of the course have minor and/or major weaknesses, with none or only a few major weaknesses in them. No remaining aspects have serious weaknesses.
C - Good: For a good performance displaying a good command of most relevant aspects of the course. Most of the aspects of the course have minor weaknesses, and none or only a few of the other aspects have major weaknesses, with no remaining aspects having serious weaknesses.
D - Fair: For a fair performance displaying a fair command of most relevant aspects of the course. Some of the aspects of the course have minor weaknesses, and some other aspects have major weaknesses, with no or only a few of the remaining aspects having serious weaknesses.
E - Adequate: For a performance displaying an adequate command of most relevant aspects of the course. Most of the aspects of the course have minor weaknesses, and some other aspects have major weaknesses, with no or only a few of the remaining aspects having serious weaknesses.
Fx - Inadequate: For a performance, which displays inadequate command of most relevant aspects of the course. Some relevant aspects of the course have serious weaknesses, and/or most of these aspects have major weaknesses.
F - Poor: For a performance, which displays a poor command of most relevant aspects of the course. Most of the relevant aspects of the course have serious weaknesses.

Observacions

The class consists of lectures and seminars combined with class discussions. The purpose is to present a critical discussion and assessment of some of the main concepts of the course. There are also tutorials where the students will raise issues of concern regarding the evolution of the group assignment.

The teaching strategy is to present a critical overview of conceptual, empirical and case material with an emphasis on theories and findings that are based on research evidence and coherent argument. The purpose of this assignment is to allow the student to extend and reinforce his or her understanding of the conceptual material of the course, and to contribute to the student development in terms of scholarly inquiry, disciplinary knowledge, analytic and critical thinking, independent and reflective learning, and information literacy, collaborative work, and effective communication.

Students must also expect to work effectively in a single team and to prepare formal written assignments in a clear and logical manner. Thus, this course aims not only to develop the student’s critical understanding of a range of substantive business concepts but also to encourage the student to present their analyses in a logical and convincing manner and to clearly show how their conclusions are based on evidence acquired through research.