Dades generals

Curs acadèmic:
2017
Descripció:
Gestió de recursos humans a l'empresa hotelera
Crèdits:
3

Grups

Grup SP

Durada:
Anual
Professorat:
Idioma de les classes:

Continguts

1. Leadership Skills 1: Personal Leadership & Auto-motivation

2. Leadership Skills 2: Teams, teamwork & leadership

3. Leadership Skills 3: Communication, giving & receiving feedback

4. Introduction to HR management & Recruiting

5. Selecting 1 - CVs, interviews & personality tests

6. Hiring

7. Orientation, training & development

8. Staff scheduling & Discipline

Activitats

Tipus d’activitat Hores amb professor Hores sense professor Total
Classes expositives 13 5 18
Elaboració de treballs 5 20 25
Prova d'avaluació 2 10 12
Resolució d'exercicis 0 20 20
Total 20 55 75

Bibliografia

  • Dennis Nickson (2006). Human Resource Management for the Hospitality and Tourism. Routledge.
  • Michael Boella & Steven Goss-Turner (2005). Human Resource Management in the Hospitality Industry: An Introductory Guide. Routledge.
  • David K. Hayes & Jack D. Ninemeier (2008). Human Resources Management in the Hospitality Industry: Study Guide. John Wiley & Sons.

Avaluació i qualificació

Activitats d'avaluació:

Descripció de l'activitat Avaluació de l'activitat %
Homework assignments 30
HR Project 40
Final Exam 30

Qualificació

• There will be regular homework assignments to deepen the understanding and practice the contents dealt with in class. Some of them will be individual, some team assignments.
• The HR project is a practical project that students will conduct in their project teams around central questions of their business plan project (Organisational structure, number of employees, qualification profiles, personnel costs, etc.).
• The final exam (last session) will test students individual knowledge in the field of HR and focus on theoretical aspects.