1. BOOK TOURISM 2.
- What is rural tourism?
- Grading systems for rural accommodation
- Checking people into a campsite
- Resources for rural tourism
- Weather forecast
- Writing a CV
2. UNIT 7
ATTRACTIONS AND EVENTS
- Types of visitors and attractions
- Describing built attractions
- Describing festivals and events
- People and facilities at attractions
- Bringing attractions to life
- Grammar Point: The passive
- Job interviews: Placement jobs
3. UNIT 8
- The job of tour manager-tour guide
- Standards of performance
- Arrangements on tour
- Giving a commentary and telling stories
- Problems on tour
- Grammar Point: The future
- Writing a Cover letter
4. UNIT 9
- What is hotel entertainment?
- Working with kids
- Getting a job in hotel entertainment
- The perfect worker
- Grammar Point: Linking words and connectors
5. UNIT 10
- Niche tourism
- Responding to special requests
- Disability and tourism
- Identifying and checking special needs
- Writing a report on specialized tourism
- Grammar Point: Modals
6. BOOK TOURISM 3.
- Recent and current developments in tourism
- Change and consequences
- Tourism statistics
- Giving opinions, agreeing and disagreeing
- Tourism management skills
7. UNIT 6
QUALITY IN TOURISM
- The customer journey
- Quality assurance techniques
- Spoken and written complaints
- Written responses to complaints
The system of Continuous Evaluation for this course is only possible for students with a minimum of 80% attendance (unless legally justified). This 80% will be applicable before the January Evaluation (October to January) and before the May Evaluation (February to May).
The Final Continuous Evaluation in May consists of:
A) The January exam mark: 30% which covers the study period October to January (75% written and 25% oral)
B) The May exam mark: 50% which covers the study period February to May. (75% written and 25% oral)
Evaluated exercises, tasks, tests and student participation: 20% from October to May.
The January mark is part of the final evaluation mark in May (30%). In the case of a “fail”, there is no re-sit exam and the student continues to study for the Final Continuous exam
The students who fail the Continuous Evaluation in May will be re-evaluated in the Continuous Global Re-sit Exam (Repesca), also in May which covers all the work studied from October to May (20% oral exam, 60% written exam, 20% exercises, tests, tasks and student participation)
The Continuous Evaluation students who do not have 80% attendance will be evaluated in a Global Exam in May
This exam includes all the work covered from October to May. ( 20% oral exam, 60% written exam, 20% exercises, tests, tasks and student participation) Students who fail this exam will be re-evaluated in a Global Re-sit Exam (Repesca) under the same conditions.
The students who choose the Global Evaluation at the beginning of the course or are exempt from class must sit the Global Exam in May, in both cases it is not possible to change from the system chosen at the beginning of the course (unless due to exceptional circumstances).
This exam includes all the work covered from October to May. (No evaluation mark for exercises, tasks, tests or student participation is included) The Global Exam consists of a written exam (80%) and an oral exam (20%)
Due to the extent of the content to be examined, the duration of the Global Exam will be longer than that of the Continuous Evaluation Exam.
To qualify for the Global Evaluation system, it is necessary for the student to complete some pieces of work set by the teacher. (At the teacher’s discretion)
The students who fail the Global Exam will be re-evaluated in the Global Re-sit Exam (Repesca)
The students who are exempt from class must sit the Global Exam in May. This exam includes all the work covered throughout the year from October to May. (No evaluation mark for exercises, tasks, tests or student participation is included)
The Global Exam consists of a written exam (80%) and an oral exam (20%). Due to the extent of the content to be examined, the duration of the Global Exam will be longer than that of the Continuous Global Evaluation Exam.