Dades generals

Curs acadèmic:
2016
Descripció:
Domini del idioma anglès al nivell de C 1 que equivale al Advance baix
Crèdits ECTS:
6

Grups

Grup A

Durada:
Anual
Professorat:
MARIA ROSA DOMINGO RIERA  / DEBORAH ANNE GAUNTLETT
Idioma de les classes:
Anglès (100%)

Continguts

1. UNIT 6 RURAL TOURISM - What is rural tourism? - Grading systems for rural accommodation - Checking people into a campsite - Resources for rural tourism - Weather forecast - Writing a CV UNIT 7 ATTRACTIONS AND EVENTS - Types of visitors and attractions - Describing built attractions - Describing festivals and events - People and facilities at attractions - Bringing attractions to life - Grammar Point: The passive - Job interviews: Placement jobs UNIT 8 ON TOUR - The job of tour manager-tour guide - Standards of performance - Arrangements on tour - Giving a commentary and telling stories - Problems on tour - Grammar Point: The future - Writing a Cover letter UNIT 9 HOTEL ENTERTAINMENT - What is hotel entertainment? - Working with kids - Getting a job in hotel entertainment - The perfect worker - Grammar Point: Linking words and connectors UNIT 10 SPECIALIZED TOURISM - Niche tourism - Responding to special requests - Disability and tourism - Identifying and checking special needs - Writing a report on specialized tourism - Grammar Point: Modals BOOK TOURISM 3 UNIT 1 TOURISM TODAY - Recent and current developments in tourism - Change and consequences - Tourism statistics - Giving opinions, agreeing and disagreeing - Tourism management skills UNIT 6 QUALITY IN TOURISM - The customer journey - Quality assurance techniques - Spoken and written complaints - Written responses to complaints

Activitats

Tipus d’activitat Hores amb professor Hores sense professor Total
Altres 0 50 50
Classes pràctiques 90 0 90
Prova d'avaluació 10 0 10
Total 100 50 150

Bibliografia

  • Robin Walker and Keith Harding (2015). OXFORD ENGLISH FOR CAREERS: TOURISM 2. Oxford University Press.
  • Robin Walker and Keith Harding (2015). OXFORD ENGLISH FOR CAREERS: TOURISM 3. Oxford University Press.
  • Raymond Murphy (2015). ENGLISH GRAMMAR IN USE (with answers). Cambridge University Press..

Avaluació i qualificació

Activitats d'avaluació:

Descripció de l'activitat Avaluació de l'activitat %
classes presencials progresiva i final 90
estudi personal portafolio 10

Qualificació

The main evaluation for this course is in May with the Global exam which includes all the work covered throughout the year, October to May. The student also has the possibility to sit an exam in January (the Continuous exam) which covers the study period October to January. If successful, the student sits an exam (the Continuous exam) in May, covering only the work from January to May. The students will not be allowed to sit the January or May exams if they do not have 80% attendance regardless of justifications. In this case they will do the Re-sit exam in May (Repesca).


If the student fails the Continuous exam in either January or May, he/she must sit the Global exam in May.
The ongoing record will:
- enable students to see their progress
- give a final mark which includes 40 % of tasks (homework + class work + class participation) and 60 % of exam evaluation (40 % written and 20 % oral). This evaluation system will apply to the January exam, May exam and May Re-sit exam.

The 40% of tasks will be included in all the evaluations: January exam, May exam, Global exam and Re-sits.

Exempt students:

Those students considered exempt from classes have to sit the Global Exam in May with a possible re-sit.

Final Evaluation:
The final mark includes 60 % of exam evaluation (40% written and 20% oral) and 40% of tasks (refer to the teacher)